Nucleus® smartphone compatibility

Connect with the people you love and the world around you – all from a compatible Apple or Android™ device*.

Couple touring London holding an iPhone to navigate

What you'll find on this page

  • The benefits of direct smartphone connectivity.
  • What the Nucleus® Smart App offers.
  • How Hearing Tracker and Find my Processor offer peace of mind.
  • How you can get quality care, from anywhere.

Connect like never before

Cochlear's latest sound processors feature built-in technology that let you stream sound directly from a compatible Apple or Android™ device* – without the need for any attachments to the sound processor.

This means that you can stream your favourite movies, TV shows, music and more directly to your sound processor without sacrificing size, comfort or battery life.+

Control settings with the Nucleus Smart App

The Nucleus Smart App is designed to give you a convenient and easy way to tailor your hearing to your personal preferences, all from your compatible Apple or Android device, or Apple Watch^.

With the Nucleus Smart App, it is possible to:

  • Access personalised hearing information with the Hearing Tracker.

  • Quickly change programs or volume and check battery life without carrying a separate Remote Control.

  • Find a lost processor using the "Find my processor" feature.

  • Start wireless streaming to Cochlear True Wireless™ devices.

  • Adjust master bass, volume and treble.

  • Set up notifications to alert if the coil is off.

Nucleus Smart App with Apple Watch

  1. Connect and adjust settings
  2. Locate a misplaced sound processor
  3. Compatible with Apple Watch

The Nucleus Smart App can be downloaded for free via the Apple App Store or the Google Play store.

Apple Store logo

Google Play logo


How Find My Processor and Hearing Tracker work

We all misplace things or forget where we put them. With the Nucleus Smart App, you can locate a lost sound processor using the GPS functionality that tells you the last location where the sound processor had contact with your compatible smartphone.

The Hearing Tracker may be used for information about when the coil is off and the time in speech.

An audiologist might be able to use Hearing Tracker information for troubleshooting or adjustments.

Quality care, from anywhere

It’s never been easier or more convenient for you to check your hearing health and update your sound processor from home rather than having to visit the clinic.

Remote Firmware Updates

Our latest Nucleus Sound Processors now enable the delivery of Remote Firmware Updates via the Nucleus Smart App. This can help keep your sound processor running smoothly and ensure it is compatible with the latest smartphones, as soon as the update becomes available.

Remote Check

Remote Check allows you to complete a hearing review at home using the Nucleus Smart App on your compatible smartphone* without having to travel to the clinic. Remote Check is not available in all countries and must be enabled by your clinician before you can access it in the app.

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Contact us

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Disclaimer

Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

For a full list of Cochlear’s trademarks, please visit our Terms of Use page.

* For compatibility information and devices visit www.cochlear.com/compatibility.

^ The Nucleus Smart App is available for watch OS 6 and later. For a list of compatible devices visit www.cochlear.com/compatibility.

* The Nucleus 7 and Kanso 2 Sound Processors are compatible with Apple and Android devices. For a list of compatible devices visit www.cochlear.com/compatibility.

+ Excluding Nucleus 22 implant recipients. Individual results may vary depending on type of implant, programming parameters and battery choice.

# The 'Coil off' data in the Hearing Tracker within the Nucleus Smart App is not available for Nucleus 22 implant recipients.

Apple, the Apple logo, Apple Watch, FaceTime, Made for iPad logo, Made for iPhone logo, Made for iPod logo, iPhone, iPad Pro, iPad Air, iPad mini, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Android is a trademark of Google LLC. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Google Play and the Google Play logo are trademarks of Google LLC.

The Cochlear Nucleus Smart App is available on App Store and Google Play. For compatibility information visit www.cochlear.com/compatibility.

For a list of compatible Apple and Android devices go to www.cochlear.com/compatibility.