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Pairing your Nucleus® 7 Sound Processor with a compatible Apple device^

How do I pair my Nucleus 7 Sound Processor with my iPhone or iPod touch?

Before you can use the Nucleus Smart App's control features, you need to pair your sound processor(s) to your compatible iPhone or iPod touch. For more information on pairing see the Nucleus Smart App FAQs.


Can I pair bilateral devices to my iPhone or iPod touch?

Yes. If you have bilateral Nucleus 7 Sound Processors, you need to pair both of your sound processors to your compatible Apple device. To do this, pair both sound processors at the same time (during the same pairing window), and ensure that they are correctly set up as a ‘left’ and a ‘right’ device.

^The Nucleus 7 Sound Processor is compatible with iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone SE, iPhone 5s, iPhone 5c, iPhone 5, iPad Pro (12.9-inch), iPad Pro (9.7-inch), iPad Air 2, iPad Air, iPad mini 4, iPad mini 3, iPad mini 2, iPad mini, iPad (4th generation) and iPod touch (6th generation) using iOS 10.0 or later. The Nucleus Smart App is compatible with iPhone 5 (or later) and iPod 6th generation devices (or later) running iOS 10.0 or later. Apple, the Apple logo, FaceTime, Made for iPad logo, Made for iPhone logo, Made for iPod logo, iPhone, iPad Pro, iPad Air, iPad mini, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Information accurate as of February 2018.