Remote Care
Stay connected to your patients and provide convenient, consistent care when it’s needed, without a clinic visit.
Your patient, your care, anywhere
With Remote Care solutions you have the flexibility to deliver quality care without your patients making a trip to the clinic. Remote Care is designed to enhance your clinical practice by combining your expertise with solutions that can help you manage your patient base, time and resources.
With the option of managing patient progress remotely, you could offer care to more patients, including those who may be limited by location, health, mobility, or work and family commitments.
Remote Care benefits
Most adults with hearing loss would use remote care options if they were offered by their clinician.1
For patients
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For clinics
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Remote Check
For patients with a compatible Nucleus or Kanso Sound Processor*, Remote Check is a virtual assessment tool which helps you monitor their progress remotely and provide care when it’s needed.
Remote Check identifies issues you would look for during a clinic appointment4, helping to triage the patient – are they performing as expected, or do they need follow up?
You choose which patients to enrol in Remote Check and the activities you want them to do. Patients complete the Remote Check at a convenient time and place using the Nucleus Smart App on their compatible* smartphone.
Activities in a Remote Check
When surveyed, clinicians reported it took as little as ten minutes to review Remote Check results.5
Patient tasks
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Data from sound processor
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Remote Assist
For patients with a compatible Nucleus or Kanso Sound Processor*, Remote Assist can help you provide convenient, real-time care through a scheduled video appointment.
During a Remote Assist session, you have the opportunity to assess how the patient is progressing, discuss any issues they are experiencing and optimise their hearing outcomes. You can also connect remotely to their sound processor to make adjustments.
Remote Care for Nucleus Sound Processors
Remote Check and Remote Assist can be offered to patients with a compatible Nucleus or Kanso Sound Processor, a compatible smartphone and the Nucleus Smart App.*
