Customer service helps you manage, coordinate and resolve incidents.
If you're considering a cochlear implant or if you are a current customer and need support or information, contact us using the online form or by using the phone numbers below.
- General enquiries: +44 (0) 1932 263 600
- Recipient orders: +44 (0) 1932 263 620
- Travel Programme: +44 (0) 1932 263 640
- Volunteer Advocates: +44 (0) 1932 263 602
Broken sound processor
Call your audiologist if your sound processor is broken. They will help troubleshoot the problem. If you need a replacement, your audiologist will make arrangements with Cochlear.