Learn how to connect to apps, use accessories and care for your sound processor with video guides and support manuals.
Help with insurance needs
Learn what’s typically covered by insurance such as processor upgrades and rechargeable batteries and how Cochlear can help navigate the insurance process for you.
End of support
We are ending support for all Cochlear™ Baha® 5 and Baha® 5 Power Sound Processors on September 30, 2022, and all Nucleus® 6 Sound Processors on March 31, 2023.
Frequently asked questions
Find answers to common FAQs on insurance & warranty, device support, order history, account management and more.