Please note: The Nucleus® 7 Sound Processor, and its parts and accessories are no longer available on the online Cochlear Store. If you meet any of the following criteria, please contact customer service support for assistance with repairs, parts, and accessories at 1-800-483-3123.

• You have a Nucleus CI22M cochlear implant and a Nucleus 7 Sound Processor
• Your Nucleus 7 Sound Processor is still under warranty
• You have an insurance policy with frequency/quantity limitations that have not been met

For all other Nucleus 7 Sound Processor recipients, you may be eligible for an upgrade. Contact us today to check your eligibility.