Training and support

Cochlear is here to support you and your patients in all your cochlear implant needs.


What you'll find on this page

  • Training topics
  • Support and resources
  • Expanding your practice with the Cochlear Provider Network

With a regionalized team in your area, Cochlear will support your needs from clinical education and training to patient management resources. We offer exclusive training to Cochlear Provider Network members through monthly webinars, introductory and advanced clinical trainings and 1:1 in-office education. Cochlear is also committed to providing information for CPN members on industry tools, resources, and opportunities.

What training and support does Cochlear provide?

CPN providers have access to resources and training on:

  • Candidacy identification & evaluation
  • Initial activation programming
  • Follow-up programming and audiology services
  • Billing and reimbursement guidelines
  • Counseling, troubleshooting and self-help services
  • Ongoing support, inclusive of continued education, practice management resources and events

Expanding your practice with the Cochlear Provider Network

Dr. Beth Hoven Au.D and Dr. Allison Kelly, Au.D., owners of Hearing Professionals of Alabama have been members of the cochlear provide network for a many years. Watch the video above to hear Dr. Hoven and Dr. Kelly speak to the benefits that the network has brought to their patients and practice.


This material is intended for health professionals. If you are a consumer, please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

For a full list of Cochlear’s trademarks, please visit our Terms of Use page.

*This provides a recommendation of when an adult may be referred for a cochlear implant evaluation, but does not guarantee candidacy based on indications. For the approved Cochlear Nucleus Indications, please refer to the important information booklet or physician’s guides.


  1. Sorkin DL. Cochlear implantation in the world’s largest medical device market: utilization and awareness of cochlear implants in the United States. Cochlear Implants Int 2013; 14 (Suppl 1):S4– 12.
  2. De Raeve L. Cochlear implants in Belgium: Prevalence in paediatric and adult cochlear implantation. Eur Ann Otorhinolaryngol Head Neck Dis 2016;133(Suppl 1):S57–60.
  3. Derinsu U, Yüksel M, Geçici CR, Çiprut A, Akdeniz E. Effects of residual speech and auditory deprivation on speech perception of adult cochlear implant recipients.