Contact us
Have a question? We're here to help. We look forward to hearing from you!
Company closures and holiday hours
- Thursday, 11/27: closed
- Friday, 11/28: closed
- Wednesday, 12/24: closed early at 12:00pm
- Thursday, 12/25: closed
- Thursday, 1/1: closed
Note, normal business hours for Monday – Friday are 6:00am-6:00pm MT and normal business hours on Saturdays is 8:00am-12:00pm MT.
Our online support resources will be available during company closures.
- To place an order, please utilize our online store
- Device guides and videos
- Sound processor troubleshooting and online service requests
- Help with insurance needs
- Log in to your Cochlear account to access account information
Get in touch with Cochlear
Office locations
Cochlear Americas
10350 Park Meadows Drive
Lone Tree, CO 80124
USA
Toll free: +1 800 523 5798
Telephone: +1 303 790 9010
Fax: +1 303 790 1157
Cochlear Headquarters
1 University Avenue,
Macquarie University, NSW, 2109,
Australia
Telephone: +61 2 9428 6555
Fax: +61 2 9428 6352
Security
If you have any information, security concerns or would like to report a security vulnerability, please contact our IT Security team via 
