Contact us
Have a question? We're here to help. We look forward to hearing from you!
Company closure
We are closed on Monday, May 25, 2026 for Memorial Day. We will resume our normal business hours on the following day. Note, normal business hours for Monday-Friday are 6:00am-6:00pm MT and normal business hours on Saturdays are 8:00am-12:00pm MT. Thank you.
Our online support resources will be available during company closures.
- To place an order, please utilize our online store
- Device guides and videos
- Sound processor troubleshooting and online service requests
- Help with insurance needs
- Log in to your Cochlear account to access account information
Get in touch with Cochlear
Office locations
Cochlear Americas
10350 Park Meadows Drive
Lone Tree, CO 80124
USA
Toll free: +1 800 523 5798
Telephone: +1 303 790 9010
Fax: +1 303 790 1157
Cochlear Headquarters
1 University Avenue,
Macquarie University, NSW, 2109,
Australia
Telephone: +61 2 9428 6555
Fax: +61 2 9428 6352
Security
If you have any information, security concerns or would like to report a security vulnerability, please contact our IT Security team via 
