Ongoing care and support$nameCochlear Nucleus portfolioNucleus® 7 Sound ProcessorDevice basicsStart using the Nucleus® Smart App for the Nucleus 7 Sound ProcessorStart using the Nucleus® Smart App for the Nucleus 7 Sound ProcessorMore informationJoin the Cochlear FamilyA free programme for our recipients – fast customer support, exclusive offers, personalised resources and the option to connect with other recipients.Read moreUpgrading your deviceA new sound processor can help improve your hearing and experience of life. Discover why upgrading to next-generation technology matters.Read moreOngoing care and supportFind the information and support you need as you prepare for life with you or your loved one’s new hearing.Read more