How to upgrade
Understand the steps to upgrade your sound processor and how to navigate insurance.
What you'll find on this page
- How to start the upgrade process.
- Funding options.
- Who can help.
Upgrade your hearing
There are many reasons to upgrade. New technology might be better for your hearing needs. Or maybe your current sound processor is damaged and a replacement is no longer available.
You may be eligible for a replacement or upgrade sound processor based on your clinical need or the warranty on your sound processor.
Even though private health funds are not required to pay for upgrade or replacement sound processors, your insurer may provide some coverage. Each health fund approaches replacements or upgrades differently.
The upgrade process can seem overwhelming, but don’t despair. We’re here to support you at every step.
Where to start
First, ask your hearing health professional if you could benefit from a new sound processor. They’ll also give you information about eligibility requirements and how to fund an upgrade.
If you have private insurance, check your policy to see if you’re eligible for an upgrade.
It’s then a matter of knowing your payment options – whether you can fund an upgrade through private or public insurance, or whether you can pay for it yourself.
“I want him to have the newest and best technology. Everything about it [Nucleus® 7 Sound Processor] is improved. One of the first things he said when he put them on… “I don’t ever want to turn them off.”
- Donna, mother of Pearson, Nucleus® 7 recipient, USA
Disclaimer
Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always follow the directions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.
For a full list of Cochlear’s trademarks, please visit our Terms of Use page.
In Australia, Cochlear™ Nucleus® implant systems are intended for the treatment of moderately severe to profound hearing loss.
In Australia, Baha® bone conduction implant systems are intended for the treatment of moderate to profound hearing loss.
In Australia, the Cochlear™ Osia® System is indicated for patients with conductive, mixed hearing loss and single-sided sensorineural deafness (SSD) aged 10 years and above with up to 55 decibels sensorineural hearing loss. Patients should have sufficient bone quality and quantity to support successful implant placement. Surgery is required to use this product. Any surgical procedure carries risk.
For Cochlear™ Nucleus®, Osia® and Baha® systems: This product is not available for purchase by the general public. For information on funding and reimbursement please contact your health care professional.
Any testimonial featured on this website is intended for an Australian audience only.