When to upgrade

Just when you thought your hearing couldn't get any better, it does. Find out if you should consider upgrading your sound processor.

Young girl wearing Cochlear implant smiles at the camera

What you'll find on this page

  • An overview of when it's time to upgrade your sound processor.
  • Some of the benefits of upgrading.
  • How to start the upgrade process.

Better hearing

Cochlear technology is always evolving. We constantly work to improve sound processors to deliver clearer sound and new capabilities. For example, our newest processors offer improved noise filtering and the ability to stream to iPhones.1

Whether you got your first processor decades ago or only recently, by upgrading your sound processor you can enjoy the benefits of advances in technology without the need for additional surgery.

When should you upgrade your sound processor?

Apart from personal reasons, there are other circumstances where you might choose to upgrade your sound processor.

You need better hearing performance

New technology and features in sound processors could provide improvements to your hearing that would benefit your quality of life. This could be a sufficient reason for an upgrade.

Your sound processor becomes irreparably damaged or lost

Should you or a loved one lose or irreparably damage a sound processor and a replacement is no longer available, you'll need to upgrade to a newer generation of your device.

End of product life

Your hearing clinic or health insurance provider may authorise the replacement of a sound processor when it has reached a stated period of "useful life". You'll need to check with your clinic because this will vary from country to country.

How to upgrade

If you want to start the upgrade process, talk to your hearing health professional. They'll let you know what to do next.

Learn more about upgrading your device

If you're ready to upgrade — or just beginning to explore next-generation technology, choose your device type here to learn more.

Nucleus 7 Upgrade

Nucleus Kanso 2 Upgrade

Baha 6 Upgrade


Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always follow the directions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

For a full list of Cochlear’s trademarks, please visit our Terms of Use page.

In Australia, Cochlear™ Nucleus® implant systems are intended for the treatment of moderately severe to profound hearing loss.

In Australia, Baha® bone conduction implant systems are intended for the treatment of moderate to profound hearing loss.

In Australia, the Cochlear™ Osia® System is indicated for patients with conductive, mixed hearing loss and single-sided sensorineural deafness (SSD) aged 10 years and above with up to 55 decibels sensorineural hearing loss. Patients should have sufficient bone quality and quantity to support successful implant placement. Surgery is required to use this product. Any surgical procedure carries risk.

For Cochlear™ Nucleus®, Osia® and Baha® systems: This product is not available for purchase by the general public. For information on funding and reimbursement please contact your health care professional.

Any testimonial featured on this website is intended for an Australian audience only.

Apple, the Apple logo, FaceTime, Made for iPad logo, Made for iPhone logo, Made for iPod logo, iPhone, iPad Pro, iPad Air, iPad mini, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

The Cochlear Baha 5 Smart App is available on App Store and Google Play. For compatibility information visit www.cochlear.com/compatibility.

For a list of compatible Apple and Android devices go to www.cochlear.com/compatibility.


  1. Apple Inc. 'Compatible hearing devices' [Internet]. Apple support. 2017 [cited 15 February 2019]. Available from: https://support.apple.com/en-au/HT201466#compatible.