Contact us

Cochlear offers support through our offices around the world. Find the office that services your region and get in touch with us today.

Lady using an iPad at the park

Get in touch with Cochlear

Global Offices

Cochlear Baha Products and Services

Cochlear Bone Anchored Solutions AB

Konstruktionsvägen 14,
435 33 Mölnlycke,
Sweden

Telephone: +46 31 792 44 00

Fax: +46 31 792 46 95

https://www.cochlear.com/sv

nordic@cochlear.com

Cochlear Implant Products and Services

Cochlear Headquarters

1 University Avenue,
Macquarie University, NSW, 2109,
Australia

Telephone: +61 2 9428 6555

Fax: +61 2 9428 6352

https://www.cochlear.com

customerservice@cochlear.com

Regional Offices

Asia Pacific

Australia and New Zealand

1 University Avenue,
Macquarie University, NSW, 2109,
Australia

Telephone:
Australia 1800 620 929
New Zealand 0800 444 819

Fax: +61 2 9428 6352

https://www.cochlear.com/au

customerservice@cochlear.com

This office also services:
Fiji, Federation States of Micronesia, Northern Mariana Islands, Papua New Guinea, Samoa, Timor-Leste

Cochlear (HK) Limited

Room 1404-1406, 14/F, Leighton Centre,
77 Leighton Road, Causeway Bay,
Hong Kong

Telephone: +852 2530 5773

Fax: +852 2530 5183

https://www.cochlear.com/hk

hkcustomerservice@cochlear.com

This office also services:
Macau, Taiwan

Cochlear Japan Ltd

2 Chome-3-7 Hongo, Bunkyō,
Tokyo 113-0033, Japan

Telephone: +81 3 3817 0241

Fax: +81 3 3817 0245

https://www.cochlear.com/jp

jpcustomerservice@cochlear.com

Cochlear Korea

Dong, Gangnam Teheran Road,
8 33 Petitions First Floor,
Cochlear Korea

Telephone: +02 533 4450

Fax: +02 533 8408

https://www.cochlear.com/kr

ckrcustserv@cochlear.com

Cochlear Limited (Singapore branch)

238 Thomson Road #25-06,
Novena Square Tower A,
Singapore 307684

Telephone: +65 6553 3814

Fax: +65 6451 4105

https://www.cochlear.com/sg

cssg@cochlear.com

This office also services:
Brunei Darussalam, Cambodia, Indonesia, Malaysia, Myanmar, Pakistan, Philippines, Sri Lanka, Thailand, Vietnam

Cochlear Medical Device (Beijing) Co Ltd

Unit 2608-2617, 26th Floor,
No.9 Building, No.91,
Jianguo Road, Chaoyang District,
Beijing 100022, P.R. China

Telephone: +86 10 5909 7800

Fax: +86 10 5909 7900

https://www.cochlear.com/cn

bjgcustomerservice@cochlear.com

This office also services:
Mongolia

Cochlear Medical Device Company India Pvt. Ltd.

Ground Floor, Platina Building,
Plot No C-59, G-Block,
Bandra Kurla Complex,
Bandra (E), Mumbai – 400 051, India

Telephone: + 91 22 6112 1140

Fax: +91 22 6112 1100

https://www.cochlear.com/in

cincustomerservice@cochlear.com

This office also services:
Bangladesh, Bhutan, Maldives, Mauritius, Nepal

Cochlear NZ Limited

Level 4, Takapuna Towers, 19-21 Como St,
Takapuna, Auckland 0622,
New Zealand

Telephone: 0800 444 819

Fax: +61 2 8002 2800

https://www.cochlear.com/au

customerservice@cochlear.com

Americas

Cochlear Americas

10350 Park Meadows Drive,
Lone Tree, CO 80124, USA

Toll free: +1 800 523 5798

Telephone: +1 303 790 9010

Fax: +1 303 790 1157

https://www.cochlear.com/us

customer@cochlear.com

This office also services:
Canada, Puerto Rico, United States Minor Outlying Islands, Virgin Islands

Cochlear Canada Inc

2500-120 Adelaide Street West, Toronto,
ON M5H 1T1 Canada

Toll free: 1 800 483 3123

https://www.cochlear.com/us

customer@cochlear.com

Cochlear Latinoamérica S.A.

International Business Park,
Building 3835, Office 403,
Panama Pacifico, Panama

Toll free: 
Venezuela 0800-100-2266
Brazil 000-8111-004-5924
Canada 800-523-5798 
Chile 1230-020-0717 
Colombia 9809-12-1730
Mexico 001-800-672-6126

Telephone: +507 830 6220

Fax: +507 830 6221

https://www.cochlear.com/la

clasapedidos@cochlear.com

This office also services:
Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), Guadeloupe, Guatemala, Guyana, Honduras, Jamaica, Martinique, Mexico, Nicaragua, Panama, Paraguay, Peru, Trinidad and Tobago, Uruguay, Venezuela

Europe, Africa and Middle East

EMEA Headquarters

Peter Merian-Weg 4,
4052 Basel,
Switzerland

Telephone: +41 61 205 82 04

Fax: +41 61 205 82 05

https://www.cochlear.com

Liechtenstein, Switzerland - customerserviceCH@cochlear.com

This office also services:
Israel, Liechtenstein, Portugal, Spain, Switzerland

Cochlear Europe Ltd

6 Dashwood Lang Road,
Bourne Business Park,
Addlestone, Surrey KT15 2HJ

Telephone: +44 (0) 1932 263 600

Fax: +44 1932 26 3426

https://www.cochlear.com/uk

uksupport@cochlear.com

This office also services:
Ireland, South Africa, Swaziland, United Kingdom

Cochlear Austria GmbH

Millennium Tower,
Handelskai 94-96, 45.Stock,
1200 Wien

Telephone: +43 (1) 37600 26 200

Fax: +43 (1) 37600 26 300

https://www.cochlear.com/at

cs-centraleurope3@cochlear.com

This office also services:
Albania, Armenia, Azerbaijan, Belarus, Bosnia, Bulgaria, Croatia, Cyprus, Estonia, Georgia, Greece, Hungary, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, Macedonia, Malta, Moldova, Montenegro, Poland, Romania, Russia, Serbia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan

Cochlear Deutschland GmbH & Co. KG

Mailänder Straße 4 a,
30539 Hannover, Germany

Telephone: +49 511 542 770

Fax: +49 511 542 7770

https://www.cochlear.com/de

kundenservice@cochlear.com


Cochlear Czech Republic

Prime Office Building
Lomnického 1742/2a,
140 00 Praha 4, Česká Republika

Telephone: +420 222 135 313

https://www.cochlear.com/CZ

cs-easterneurope@cochlear.com

This office also services:
Slovakia

Cochlear France SAS

135 Route de Saint-Simon,
31035 Toulouse, France

Telephone: 0805 200 016

Fax: +33 5 34 63 85 80

https://www.cochlear.com/fr

General - info@cochlear.com

This office also services:
Andorra, French Guiana, French Polynesia, Guadeloupe, Martinique, Mayotte, Monaco, New Caledonia, Reunion, Saint Pierre and Miquelon

Cochlear Benelux NV

Schaliënhoevedreef 20 i,
B-280, Mechelen, Belgium

Telephone: +32 15 79 55 11

Fax: +32 15 79 55 70

https://www.cochlear.com/be

customerservice.bnl@cochlear.com

This office also services:
Aruba, Belgium, Curaçao, Luxemburg, Netherlands, Netherlands Antilles

Cochlear Benelux NV Netherlands

Cochlear Italia SRL

Via Trattati Comunitari Europei 1957-2007 n.17,
40127 Bologna (BO), Italy

Telephone: +39 051 60 15 311 (Centralino)

Fax: +39 051 39 20 62

https://www.cochlear.com/it

cochlearitalia@cochlear.com

Cochlear Nordic AB Sweden

Konstruktionsvägen 14,
435 33 Mölnlycke, Sweden

Telephone: 031 335 14 61

Fax: +46 31 335 14 6

https://www.cochlear.com/sv

nordic@cochlear.com

This office also services:
Denmark, Faroe Islands, Greenland, Iceland

Cochlear Nordic AB Finland

M1 Business House,
Myyrmäentie 2 B,
01600 Vantaa, Suomi

Telephone: +358 (0) 20 735 0788

Fax: +46 31 335 14 6

https://www.cochlear.com/fi

finland@cochlear.com

Cochlear Norway AS

PO Box 6614, Etterstad,
0607 Oslo, Norway 

Telephone: +47 22 59 47 00

https://www.cochlear.com/no

norway@cochlear.com

Cochlear Middle East FZ-LLC

Dubai Healthcare City,
Al Razi Building 64, Block A,
Ground Floor, Offices IR1 and IR2,
Dubai, United Arab Emirates

Telephone: +971 4 818 4400

Fax: +971 4 361 8925

https://www.cochlear.com/me

measupport@cochlear.com

This office also services:
Algeria, Angola, Bahrain, Benin, Botswana, Burkina Faso, Cameroon, Congo, Cote D’Ivoire, Egypt, Ghana, Iran, Iraq, Jordan, Kenya, Kuwait, Lebanon, Libya, Malawi, Mali, Morocco, Mozambique, Namibia, Niger, Nigeria, Oman, Palestine, Qatar, Rawanda, Saint Helena, Saudi Arabia, Senegal, Sudan, Syria, Tanzania, Togo, Tunesia, Uganda, United Arab Emirates, Yemen, Zimbabwe

Cochlear Tıbbi Cihazlar ve Sağlık Hizmetleri Ltd. Şti.

Küçükbakkalköy Mah.
Defne Sok. Büyükhanlı Plaza No:3
Kat:3 D:9-10-11-12
34750 Ataşehir / İstanbul
Türkiye

Telephone: +90 216 538 5900

Fax: +90 216 538 5919

https://www.cochlear.com/tr

info-tr@cochlear.com