Warranty coverage
We understand things can happen to your device. That's why Cochlear's products are covered by a global warranty.
What you'll find on this page
- Cochlear's global warranty for our products.
- Cochlear's Service Plans.
Warranties
Cochlear provides extensive implant and product warranties, as well as a wide range of service support options to meet customer needs.
When you buy Cochlear™ accessories, always complete and send in any registration cards and forward them immediately to the address listed to make sure you are covered by the warranty. You’ll also need to keep your proof of purchase.
Cochlear™ Nucleus® System Global Limited Warranty
Cochlear™ Baha® System Global Limited Warranty
Cochlear™ Osia® System Global Limited Warranty
More information
Disclaimer
Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always follow the directions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.
For a full list of Cochlear’s trademarks, please visit our Terms of Use page.
In Australia, Cochlear™ Nucleus® implant systems are intended for the treatment of moderately severe to profound hearing loss.
In Australia, Baha® bone conduction implant systems are intended for the treatment of moderate to profound hearing loss.
In Australia, the Cochlear™ Osia® System is indicated for patients with conductive, mixed hearing loss and single-sided sensorineural deafness (SSD) aged 5 years and above with up to 55 decibels sensorineural hearing loss. Patients should have sufficient bone quality and quantity to support successful implant placement. Surgery is required to use this product. Any surgical procedure carries risk.
For Cochlear™ Nucleus®, Osia® and Baha® systems: This product is not available for purchase by the general public. For information on funding and reimbursement please contact your health care professional.
Any testimonial featured on this website is intended for an Australian audience only.