What you'll find on this page
- Cochlear’s global warranty for our products
- Cochlear’s Service Plans
Cochlear provides extensive implant and product warranties, as well as a wide range of service support options to meet customer needs.
When you buy Cochlear accessories, always complete and send in any registration cards and forward them immediately to the address listed to make sure you are covered by the warranty. You’ll also need to keep your proof of purchase.
Cochlear Care Service Plans
We understand that hearing is a precious gift. That’s why your Cochlear equipment includes a standard warranty that covers you for the cost of service and repairs. However, if there are any unexpected repair, service or replacement costs once your warranty expires you may need to take care of these yourself. Cochlear Care Service Plans* help make managing the cost of service and repairs easier by covering these costs.
We have two plans available, the Cochlear Care on the Air Plan, for sound processors that are approaching the end of their warranty or are already out of warranty, and Cochlear Care Extended Cover for new sound processors.
*Cochlear Care Service Plans are not currently available in New Zealand