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Osia® Smart App: Getting started

Benefits of using the Cochlear™ Osia® Smart App

  • Control your Osia 2 Sound Processor directly from your smartphone.
  • Adjust volume, change program and activate streaming from Cochlear™ True Wireless™ accessories.
  • Personalise your hearing experience.
  • Receive assistance and get helpful operating tips.
  • Locate a lost sound processor.

How to download the Cochlear Osia Smart App?

The Cochlear Osia Smart App is free to download from Google Play in approved countries.

Compatibility

The Osia Smart App works with the Osia 2 Sound Processor and a compatible Android smartphone.
For up-to-date smartphone and Android OS compatibility, please refer to www.cochlear.com/compatibility

Getting started

Download, install and open the App. Instructions on how to proceed will be presented to you in the App.
Once you’ve started the App you can tap ‘Demo’ to start learning about the different functions and features, or tap ‘Get started’ to proceed with connecting the App to your sound processor.
To control your sound processor with the Osia Smart App, you will need to log in with your Cochlear Account details. If you do not have a Cochlear Account, you can create an account by tapping ‘Create account’ and following the on-screen instructions.

Pairing sound processor and smartphone

Once logged in, the App will go through a series of steps to ensure a secure connection can be completed. One such step is pairing, where a list of available sound processors is presented.
Tap on your sound processor, then tap ‘Pair’.
If there are any issues, instructions will be presented to you on the screen. Once complete, the App will automatically proceed to the Home screen.

Can I pair bilateral sound processors to my Android device?

Yes. If you have bilateral Osia 2 Sound Processors, you need to pair both of your sound processors with your compatible Android device. To do this, pair both sound processors at the same time (during the same pairing window).