Supporting patient upgrades
Resources to help you efficiently support upgrades.
What you'll find on this page
- How to navigate the upgrade process as a professional
- Why upgrades are beneficial to patients, clinicians, and society
How to upgrade
These videos outline the steps, resources, and support available to make the upgrade process as seamless as possible. For a more detailed outline of the upgrade process, please download the Clinic Upgrade Protocol below.
Why upgrade
Evidence-based medicine (EBM), with its capacity to improve patient outcomes, has grown prominent throughout the medical field.1 EBM describes the process in which medical literature is critically assessed to define the value of different therapeutic interventions with the goal to improve clinical decision making and patient outcomes.2 Cochlear recognizes the importance of data mining, clinical research, and medical literature to make clinical decisions and optimize care models.
Cochlear has evaluated the available research and created a clinical evidence summary highlighting peer‑reviewed studies that show how historically, replacing sound processor technology with the latest models has been beneficial for patients, clinics, and society.
The Journal Articles are categorized into three main areas: Hearing Outcomes, Patient Satisfaction, and Convenience and Connectivity.
Improved Hearing OutcomesPatients want to engage in everyday activities without worrying about their ability to hear. As Cochlear releases next generation sound processors, the technology is designed to make understanding conversations in noisy situations easier. |
|
Increased Patient SatisfactionPatient satisfaction measures, such as improvements in quality of life or reductions in listening effort and fatigue, are also observed with new sound processor technology. |
|
Convenience and ConnectivityThe ability to hear—whether in person, on the phone, or anywhere in between—is essential for staying connected. Cochlear technology supports this with features like streaming, all‑day listening, and automated ForwardFocus, giving patients convenient, seamless access to everyday communication. |
Disclaimer
©Cochlear Limited 2026. All rights reserved. Cochlear, Hear now. And always, Nucleus, Kanso, Baha, Osia, the elliptical logo, and marks bearing an ® or ™ symbol, are either trademarks or registered trademarks of the Cochlear group of companies (unless otherwise noted).
This material is intended for health professionals. If you are a consumer, please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.
*Information provided by Cochlear Americas regarding insurance coverage or reimbursement is provided as guidance only and is not intended as reimbursement or legal advice. Cochlear Americas makes no representation or warranty regarding such information or its completeness, accuracy, fitness for a particular purpose, or that following such guidance will result in any form of coverage or reimbursement from any insurer. Information presented is subject to change at any time. To be sure that you have the most current and applicable information available for your unique circumstances, please consult your own experts and seek your own legal advice regarding your reimbursement needs. In all cases, products or services billed must be medically necessary, actually performed and appropriately documented in the medical record.
References
- Hey M, Böhnke B, Mewes A, Munder P, Mauger SJ, Hocke T. Speech comprehension across multiple CI processor generations: Scene dependent signal processing. Laryngoscope Investigative Otolaryngology. 2021 Aug;6(4):807-15.
- Goffi-Gomez MV, Muniz L, Wiemes G, Onuki LC, Calonga L, Osterne FJ, Kós MI, Caldas FF, Cardoso C, Cagnacci B. Contribution of noise reduction pre-processing and microphone directionality strategies in the speech recognition in noise in adult cochlear implant users. European Archives of Oto-Rhino-Laryngology. 2021Aug;278(8):2823-8.