Ready to upgrade? Email upgrade@cochlear.com directly, no appointment needed.
If these times don't work for you, click here to schedule with another team member.
For immediate device troubleshooting, call our Device Support Team at 1-800-483-3123.
Victoria Torres
Recipient Solutions Manager
Victoria earned her Doctor of Audiology degree from the University of Florida after completing a fourth-year clinical externship with UF Health Shands Hospital. She is a licensed audiologist through the Florida Board of Speech-Language Pathology & Audiology and holds a Certificate of Clinical Competence in Audiology from the American Speech-Language-Hearing Association. Victoria is passionate about providing care to individuals with hearing implants and is proud to support implant recipients with Cochlear.
Disclaimer
Recipient Solutions team members are available by appointment only and are intended for hearing implant recipients and their families. This service is not available in French or for recipients in Quebec, Canada.
Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.
Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.
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