Cochlear Recipient Solutions

Cochlear Recipient Solutions offers top-notch virtual learning for newly implanted recipients and support when it is time to upgrade your device, typically after five years.

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Based on your location, book a virtual Microsoft Teams appointment.

If you need immediate assistance, please contact the Device Support Specialist Team at 1-800-483-3123 and select option #2.


Recipient Solutions team members are available by appointment only and are intended for Cochlear implant recipients and their families. This service is not available in French or for recipients in Quebec, Canada.

Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.

For a full list of Cochlear’s trademarks, please visit our Terms of Use page.