Reimbursement resource hub

The Cochlear™ Reimbursement Hub is designed to assist healthcare professionals and facilities with access to tools and resources to address insurance questions and optimize patient support.
Looking for information on upgrades, replacement sound processors or other parts and accessories? Click here.

For additional coding support, please call 1-800-587-6910 or email

To reach OMS Pre-Surgical Support team:
Phone: 1-866-433-4876
Fax: 303.799.4353


This material is intended for health professionals. If you are a consumer, please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

For a full list of Cochlear’s trademarks, please visit our Terms of Use page.

CPT and CPT material are copyrights of American Medical Association (AMA): CPT copyright 2022 American Medical Association, all rights reserved. CPT is a registered trademark of the American Medical Association. Information is provided as guidelines only to address the unique nature of implantable hearing solutions technology. This information does not constitute reimbursement or legal advice. Cochlear Americas makes no representation or warranty regarding this information or its completeness, accuracy, fitness for any purpose, timeliness, or that following these guidelines will result in any form of coverage or reimbursement from any insurance company or federal health care program payer. The information presented herein is subject to change at any time. This information cannot and does not contemplate all situations that a health care professional may encounter. To be sure that you have the most current and applicable information available for your unique circumstances, please consult your own experts and seek your own legal advice regarding your reimbursement and coding needs and the proper implementation of these guidelines. All products should be used according to their labeling. In all cases, services billed must be medically necessary, actually performed, and appropriately documented in the medical record.