Pacific Northwest

Jessica Brock, SLP - New recipient education
Cam Walter - Upgrade support

Haga clic aquí para reservar su cita en español.

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Book your virtual appointment now

Please note: Remember to click ‘Done’ after completing the booking form. An email will be sent to confirm your appointment.


Meet the team

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Jessica Brock
New recipient education

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Cam Walter
Upgrade support

About Jessica

Jessica is Recipient Solutions Manager. She received her Master’s degree in Speech-Language Pathology from Vanderbilt University, with a specialty in early identification and management of hearing loss. She received her Bachelor’s degree in Communication Sciences and Disorders from Fontbonne University. Before joining Cochlear, she worked with children with hearing loss and their families at Central Institute for the Deaf (St. Louis) and Child's Voice (Chicago). She now lives in Denver, CO.

About Cam

Cam is an Upgrade Solutions Specialist who has been with Cochlear since 2014. He provides personalized support for upgrade recipients throughout the entire upgrade process. Cam loves all things hockey!

If you need immediate assistance, please contact the Device Support Specialist Team at
1-800-483-3123 and select option #2.

If my times don’t work for you, click here to book with the next available team.


Recipient Solutions team members are available by appointment only and are intended for hearing implant recipients and their families. This service is not available in French or for recipients in Quebec, Canada.

Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.

For a full list of Cochlear’s trademarks, please visit our Terms of Use page.