Laura Chesky, M.S.S.H. - New recipient education
Jessica Martin - Upgrade support

Haga clic aquí para reservar su cita en español.

Central Cochlear Recipient Solutions.jpg

Book your virtual appointment now

Please note: Remember to click ‘Done’ after completing the booking form. An email will be sent to confirm your appointment.


Meet the team

Laura Chesky Cochlear Recipient Solutions RSM.jpg

Laura Chesky
New recipient education

Jessica Martin Cochlear Recipient Solutions USS.jpg

Jessica Martin
Upgrade support

About Laura

Laura earned her Bachelor of Science degree in Communication Disorders from Eastern Illinois University and her Master of Science in Speech and Hearing from Washington University-Central Institute for the Deaf in St. Louis, MO. Prior to her role at Cochlear as a Recipient Solutions Manager, her experience includes 21 years of teaching listening and spoken language skills to children with hearing loss in a variety of educational settings and in Illinois’ Early Intervention System. She resides in a Chicago suburb with her family.

About Jessica

Jessica is an Upgrade Solutions Specialist who has been with Cochlear since 2021. She provides personalized support for upgrade recipients throughout the entire upgrade process.

If you need immediate assistance, please contact the Device Support Specialist Team at
1-800-483-3123 and select option #2.

If my times don’t work for you, click here to book with the next available team.


Recipient Solutions team members are available by appointment only and are intended for hearing implant recipients and their families. This service is not available in French or for recipients in Quebec, Canada.

Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.

For a full list of Cochlear’s trademarks, please visit our Terms of Use page.