Mountain West
Jessica Brock, SLP - New recipient education
Israel Ramos - Upgrade support
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Meet the team
Jessica Brock |
Israel Ramos |
About Jessica
Jessica is Recipient Solutions Manager. She received her Master’s degree in Speech-Language Pathology from Vanderbilt University, with a specialty in early identification and management of hearing loss. She received her Bachelor’s degree in Communication Sciences and Disorders from Fontbonne University. Before joining Cochlear, she worked with children with hearing loss and their families at Central Institute for the Deaf (St. Louis) and Child's Voice (Chicago). She now lives in Denver, CO.
About Israel
Israel is a bilingual Upgrade Solutions Specialist who has been a Cochlear employee since 2021. He provides personalized support for upgrade recipients throughout the entire upgrade process. Israel is a family man who loves to spend time with his wife and son.
If you need immediate assistance, please contact the Device Support Specialist Team at
1-800-483-3123.
If these times don’t work for you, click here to book with the next available team.
Disclaimer
Recipient Solutions team members are available by appointment only and are intended for hearing implant recipients and their families. This service is not available in French or for recipients in Quebec, Canada.
Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.
Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.
For a full list of Cochlear’s trademarks, please visit our Terms of Use page.