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Welcome to Oticon Medical’s cochlear implant customers. Cochlear acquired Oticon Medical’s cochlear implant business and you have been redirected to Cochlear’s website. We are committed to supporting you with continued access to repairs and replacements of current Oticon Medical cochlear implant technology for as long as feasible. If you have any questions, please reach out to us.
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    Support for your cochlear implant sound processor

    On these pages you can find information on how to get the best out of your sound processor.


    • Support

    Neuro Zti cochlear implant

    Notification of Voluntary Field Corrective Action “211014”

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    Connectivity

    Read about different wireless connectivity solutions and how to connect them to your cochlear implant.

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    FAQ - Frequently asked questions

    Read the most asked questions and answers to connectivity solutions for implants and the Swim Kit.

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    Swim Kit

    Get answers to your questions about the Swim Kit.

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    How to use and care for your sound processor

    Watch how to videos or read cleaning guidance and general product information on how to take care of your Neuro.

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    Product manuals

    Find user, company and product, surgical and audiological materials here.

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    Tips and tricks

    Are you going dining at a restaurant, going travelling or do you need a haircut? Get tips for your everyday life with a cochlear implant.

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    MRI scan

    What you need to know about having an MRI with a cochlear implant.

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    Reliability report

    Reliability data for the Neuro Zti implant and the Neuro 2 Sound Processor.

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    EU Declaration of Conformity

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    Disclaimer

    Videos on these pages were created prior to Cochlear's acquisition of the Oticon Medical cochlear implant business. The Oticon Medical word mark and logos are trademarks owned by Oticon Medical A/S and any use of such marks by Cochlear Limited is under license.


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