Government services for professionals

We take pride in supporting the professionals who are committed to supporting our nation's heroes. We invite you to look around, utilize these resources and reach out for whatever you need.

This page is intended for professionals. If you are a patient, please reach out to your healthcare provider.

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What you'll find on this page

  • What's on the current contract for government services professionals
  • Upcoming events and trainings
  • Resources for both professionals and patients

Government Services Contract

To know what is currently on the contract, download this document.

Government Services Contract

PDF

Download now

Upcoming events and training

We offer professional training opportunities throughout the year - connect with your Cochlear team to determine which is right for you.

  • April 6, 2025: Cochlear Pre-Conference Training - Atlantic City, NJ
  • April 7-9, 2025: JDVAC 2025 - Atlantic City, NJ
  • Fall 2025 (Date TBD): Intro to Cochlear Workshop - Cochlear North America Office, Lone Tree, CO

For more Cochlear events, visit our events page.

See events

Resources for professionals

As part of our efforts to provide exceptional service and support, we are pleased to announce the implementation of a dedicated Government Services phone number, fax and email address. When using these contact methods, professionals will be directed to our dedicated Government Services (GS) ProCare team , who are specifically trained to meet the unique needs of our government professionals.

Have clinical or technical questions? Reach out to our Audiology On Call Team at 877-883-3101

Resources for your patients

We know that you have most of the answers to guide your patients through their hearing journey, but we've got resources that can aid you in training your patients to maximize their use and outcomes with their Cochlear solutions. Take a look at some of the ways you can be more efficient and provide your patients with the best care possible.

  1. Meet Laura Chesky, your dedicated Recipient Solutions Manager
  2. Contact our Device Support Team:

    • Phone: 1-833-506-2968 ext. 2

    • Chat: support.cochlear.com

  3. Learn how to care for your device with our device basics videos
  4. Connect with a mentor

"Always have your hearing tested yearly... [A hearing implant] could change your life for the better and [it] allows you to become a productive citizen in society again."

- Will, a bilateral Cochlear recipient and veteran

Hear more about Will's journey as a veteran with hearing loss and now a Cochlear mentor.

Read Will's story

Disclaimer

This material is intended for health professionals. If you are a consumer, please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.

For a full list of Cochlear’s trademarks, please visit our Terms of Use page.