Cochlear Recipient Solutions Managers

Join a virtual appointment to gain confidence with your new hearing device.

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Meet our Cochlear Recipient Solutions Managers

The Recipient Solutions Manager (RSM) Program provides a best in class virtual learning experience for hearing implant recipients looking to increase confidence with their new devices and to achieve their hearing goals. Recipients who attend these educational sessions, offered in English and Spanish, learn how to use and care for equipment, real world hearing therapy tips, pair accessories, use smart apps and utilize the many resources available at Cochlear.

"The Recipient Solutions Managers (RSM) Team gave me the confidence I needed to re-enter the hearing world head on and not only be productive at home with my family and friends, but to have confidence at my job where I may encounter many different hearing challenges. I have gained a whole new level of self-confidence and I am so thankful."

- Debra K., Nucleus® Kanso 2 Bimodal Recipient

How to book an appointment

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If you need immediate assistance, please contact the Device Support Specialist Team at 1-800-483-3123 and select option #2.


Recipient Solutions Managers are available by appointment only and are intended for Cochlear implant recipients and their families.

Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.

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