Cochlear™ Kanso™ Sound Processor Basics

Get To Know Your Cochlear™ Kanso™ Sound Processor

It's important to know the components that make up your Kanso Sound Processor.

Watch this video to learn how to assemble these components!

Locating the serial number

Should your Kanso Sound Processor require service or need repair, you may be asked for your serial number. Your serial number is located underneath the battery cover on the backside of the Kanso Sound Processor. In order to serve you better, please locate the serial number on your sound processor prior to calling Cochlear.


For everyday use, the Kanso Sound Processor uses two high power P675 zinc air disposable batteries designed for Cochlear implant use.

NOTE: You will need to use either LR44 alkaline or nickel metal hydride disposable batteries when using the Aqua+ for the Kanso Sound Processor.*

*The Kanso Sound Processor with the Aqua+ is water resistant to level IP68 of the International Standard IEC60529. This water protection rating means that the sound processor with the Aqua+ can be continuously submerged under water to a depth of 3 meters (9 feet and 9 inches) for up to 2 hours. This water protection only applies when you use the Aqua+ and LR44 alkaline or nickel metal hydride disposable batteries.

Battery life

Batteries should be replaced as needed just as you would with any other electronic device. Battery life varies according to the programs used each day, accessory usage, your implant type and the thickness of skin covering your implant. Your Kanso Sound Processor has been designed to provide the majority of users with a battery life of more than 16 hours for typical use with zinc air batteries. However this will vary depending on your system settings and hearing situations. To help you get the longest life from the batteries, your sound processor will turn off two minutes after you take it off your implant.

Lock/unlock the battery cover

The battery cover has a tamper resistant lock to help prevent children opening the battery cover.

1. To lock, turn the locking screw clockwise with the battery cover locking tool until it is horizontal.

2. To unlock, turn the locking screw counterclockwise until it is vertical.

CAUTION: Always check the locking screw is unlocked before attaching or removing the battery cover.

Change the batteries

1. If the battery cover is locked, turn the lock screw counterclockwise to unlock it.

2. Remove the battery cover. Use your fingers on the sides to pull off the cover.

3. Push down on each battery with your thumb in the cutout section in the side. The batteries pop up. Pull the batteries out.

4. Remove the new batteries from the packet and stickers. Let the batteries stand for a few seconds.

5. Insert the batteries into the battery holder with the side with holes on it (positive terminal) facing out.

6. Replace the battery cover. Lock the cover if required. Your processor will automatically turn on.

NOTE: If you do not put your sound processor on your implant, it will turn off automatically after two minutes.

Turn on and off

1. Press the button to turn on.

2. To turn off, press and hold the button until the light is a steady orange.

NOTE: Your sound processor will also turn off automatically after being off your implant for two minutes.

Pair with remotes

You need to pair your sound processor to your CR210 Remote Control or CR230 Remote Assistant to use their control and monitoring functions. Please see your remote’s user guide for details.

Pairing allows your processor to communicate to the remote assistant. If a Sound Processor is not paired with the remote assistant, the 'No Processor Paired' screen will display. Before pairing, ensure the processor is switched on.

Hold the Kanso Sound Processor on the coil guides at the back of the remote assistant.

The Pair Processor screen will display.

Press the OK button to pair.

When pairing is complete, the Processor Paired screen will display, followed by your Home screen.

If you are a bilateral user, you will need to repeat these steps for your second Sound Processor.


1. Turn on your Remote Control by sliding the switch upwards.

2. Turn on your Kanso Sound Processor by pressing the Control button.

3. Place the Kanso Sound Processor on the back of your remote control.

4. The remote control will show pairing in progress.

5. The remote control then shows successful pairing of either left (L) or right (R) processor.

6. If you have two processors (bilateral), repeat steps 3-5 for your second processor.

7. NOTE: If your processor is out of range or experiencing interference, the remote control displays dashes as shown below.

Change program

You can choose between programs to change the way your sound processor deals with sound, e.g. in noisy or quiet places. Your clinician can give you up to four programs.

Press the button to switch between programs.

Change volume and sensitivity

If set up by your clinician, you can control the levels of volume or sensitivity (if available) using your CR210 Remote Control or CR230 Remote Assistant. Please see your remote’s user guide for details. NOTE: You need to pair your sound processor with your remote first. See your remote’s user guide for details.

Lights and Beeps

Your clinician can set up your processor with lights and/or beeps to help indicate the status of your Sound Processor.



Wear your sound processor

Place the sound processor on your implant with the button/light facing up and battery compartment facing down.