Often, the issues you are having can be easily resolved by the helpful sections below.
However, if you have read through these and are still having problems, please don’t hesitate to contact us directly.
Meet myCochlear, your personalized one-stop-shop which provides resources, tips, troubleshooting, videos and so much more! We invite you to a comprehensive online resource designed for a personalized experience! You will have access to information and support exclusively for Baha users like you! Access myCochlear in order to obtain:
As with all devices and technology, sometimes things go a little haywire or need to be adjusted. If you are having any issues or questions, check our troubleshooting tips below. The solution may be as simple as changing a battery or resetting your sound processor.
Should you have problems with your sound processor while under warranty, we’ve got you covered.
Cochlear allows you to send your sound processor in for repair at any time with the purchase of a one-time repair fee. In addition to having your sound processor repaired by a trained technician, this one-time repair fee also comes with 6-months of supplemental Extended Warranty coverage for the repaired device. Find out more about our Extended Warranty provisions.
Access your Wireless Accessories videos below:
- TV Streamer support video
- Phone Clip support video
- Mini Microphone support video
- Remote Control support video
- All support videos
Don't remember where you put that user manual? Not to worry, you can locate all user manuals here.