Why Choose Cochlear
We know firsthand that choosing the right cochlear implant is an important decision and it can be life changing for you or your loved one.

What you'll find on this page
- Important considerations when choosing a cochlear implant
- Cochlear™ Nucleus® Implant System performance
- Information about Cochlear services
When deciding which cochlear implant company to choose, you want the confidence that you will be supported for your lifetime and achieve your best hearing experience. To help you "Hear Now. And Always," we are committed to delivering quality hearing technology and quality services to you or your loved one today and over time.
- Quality Hearing Technology
- Quality Service and Support
- Quality Over Time
![]() Hearing Outcomes
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Perimodiolar Electrodes | Cochlear offers the performance benefits of perimodiolar electrodes that are close to the hearing nerve to maximize hearing outcomes.1-4 |
# of Electrode Channels | Cochlear electrode arrays have 22 active channels to optimize frequency coverage along the hearing nerve.2,5 |
Atraumatic Electrodes | Cochlear provides the thinnest electrodes on the market designed to preserve the structures of the cochlea.5 |
Smart Bimodal Offerings | Stream sound directly to both ears using the latest, most advanced hearing aid technology from Resound and cochlear implant technology^ from Cochlear.6 |
Dual Microphones | Dual microphones enable better hearing in noise with all Cochlear Nucleus Sound Processors; including the off-the-ear Kanso® 2 Sound Processor.7 |
Automatic Scene Analysis | Cochlear's SmartSound® iQ with SCAN technology automatically adapts to the environment and is proven to help improve listening in background noise.7,17 |
![]() Lifestyle Connectivity
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Made for Smartphones | Stream music, phone calls and entertainment directly to your Nucleus® 7 Sound Processor and Kanso 2 Sound Processor from a compatible Apple® or Android™ device.^ |
Smart App | Monitor, manage and control the Nucleus 7 or Kanso 2 Sound Processor using the Nucleus Smart App from a compatible smartphone or Apple Watch.^ |
Wireless Accessories | Cochlear's True Wireless™ devices provide you with the ability to hear better in groups, including at school, at the office and at home without the need for neck-worn loops or attachments to the sound processor.7 |
![]() Personalization
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Monitoring/Data Logging | Cochlear’s Hearing Tracker and data logging provide personalized usage information so you can monitor and tailor your hearing experience from your compatible smartphone.^ Especially important for children, Hearing Tracker monitors consistency of daily use proven to impact speech outcomes.8,9 |
Wearing Options | Cochlear offers a choice of sound processor wearing options, retention and water-proof accessories to fit your personality and lifestyle without compromising performance. |
![]() Awareness
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Raising Awareness | Cochlear is driving initiatives to address the importance of hearing health and treating hearing loss; including significant investment in the Standard of Care consensus.10 |
Educating the Channel | Sycle practice management software, used by over 20,000 clinicians and the Cochlear Provider Network of over 250 audiology practices, is supported by Cochlear with education on hearing implant candidacy criteria and enables more access to care. |
![]() Lifetime Access
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Coverage Support | Cochlear provides full service reimbursement assistance, including submitting predetermination and appeals to health plans, that enables access for candidates and recipients. When a letter of medical necessity is required, Cochlear's cloud-enabled e-signature service makes the process fast and easy. |
Lifetime Access | Cochlear’s Health Economics Team is actively advocating for policies, including the sole sponsorship of the Standard of Care consensus, that will improve accessibility to hearing implants and new process technology for a lifetime. |
![]() Fast Personal Support
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Cloud-Based Support | Cochlear Link with secure cloud technology automatically registers equipment to ensure the fastest services and support. Cochlear Link has been proven in a large clinic to handle >90% of processor replacements without clinic involvement, ship >80% of replacements within 24 hours and save the clinic 260 hours of time in one year.11 |
Web-Based Support | myCochlear provides on-demand and personalized information about your device where and when you need it. |
Remote Care | Cochlear has secured the first FDA approval for both remote programming and Remote Check allowing clinicians to program and perform diagnostics to CI sound processors remotely when an in-person appointment is not practical.12†† |
![]() Community
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Hearing Therapy Resources | Cochlear’s Communication Corner is an extensive rehabilitation website with resources in English and Spanish to help you improve your communication and listening skills. |
Customer Support | Cochlear Family connects recipients to one another, to personalized resources and technology including specials, promotions, education and support with 24/7 access. |
Community Support | Cochlear is the most chosen, most trusted hearing implant partner around the world,10,13-16 with the largest Cochlear implant recipient network in North America including local chapters and active online communities to provide education, connections and support. |
![]() Quality
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Reliability Track Record | Cochlear is #1 in implant reliability and has demonstrated durability with Nucleus 7 and Kanso Sound Processors.13-16 |
Transparency | Cochlear remains the only manufacturer compliant to external reliability reporting per ANSI/AAMI CI86 Standard for both implants and sound processors.14-16 |
Upgradability | Cochlear's implants are designed to allow access to new processor technology as it becomes available without the need for additional surgery. |
MRI Access | Cochlear developed the first cochlear implants with access to MRI over 20 years ago. The latest technology, Nucleus Profile Plus, provides access to MRI at 1.5 Tesla and 3.0 Tesla with the magnet in place without the need for a head wrap. |
Technology Innovation | Cochlear invests on average 12% (184.4 million in Fiscal year 2019) in the development of future innovations with a continued commitment to every recipient for a lifetime of hearing experiences.10 |
Cochlear Care
To learn more about Cochlear's commitment to service for our recipients and professional partners, view our Cochlear Americas Annual Service Report.
You'll never be alone on your journey. There is a large community of people who have been exactly where you are and want to share their stories.