Nucleus® Support App

All the answers you need in the palm of your hand - the Nucleus Support App helps you get the most out of your sound processor.

Nucleus 5 and Freedom support app

The new Cochlear™ Nucleus Support App aims to help you find answers to common questions about your Nucleus 5 or Freedom devices in order to get the most out of your sound processor.

Developed from user feedback, the app provides simple guidelines, in both video and text, covering the most asked about topics – for example:

  • how to best care for your device
  • how to operate and adjust the processor
  • troubleshooting tips, and
  • tips in certain situations, such as what to do if your sound processor gets wet.

It also has a great tips and tricks section which offers suggestions for:

  • the different accessories that may help you to hear better
  • tips for hearing in conversations
  • listening on the phone, and
  • listening to music
Nucleus 5 and Freedom support app

Download the app by following the links below:

Android Market
Apple App Store