Cochlear Family

450,000 people. 100 countries. 1 family.

Join Cochlear Family now!

Cochlear Family is built on connections

As a Cochlear user, you can become part of a very special family – one united by sound and connected by Cochlear. It's a global community and it's growing every day. By joining Cochlear Family, you're entitled to all the benefits that come from being a member of a unique community.

Be amongst the first to hear about new products and services that will help make your life easier. In collaboration with your healthcare professionals, Cochlear is dedicated to helping improve your hearing journey.

Get the latest information, tips, techniques and expert advice. Connect with other Cochlear Family members. Enjoy the peace of mind that comes from knowing that we're with you every step of the way.



We're a big family. With an equally big list of benefits.

  • Making the most of your system – device-specific information to help you make the most of your Cochlear products.
  • Regular e-mail updates – featuring tips and tricks on how to use your system, news from Cochlear, plus stories from other Family members.
  • Promotions and events – learn about local campaigns and events in your area.

Membership to Cochlear Family is free, with no obligations. To join and access all the benefits, simply fill in and submit this form. If you are under 18 years of age, a carer needs to enter the details for you, adding their name where prompted.

If you have questions or need help registering, please contact our customer service.



Need help?

Do you have a question or simply need more information? We are happy to help!

Customer service