Your first appointment

An audiologist may advise you on the best options to treat your or your child’s hearing loss. Find out what to expect.

What you'll find on this page

  • Things to expect on your first visit.
  • How hearing loss is diagnosed.
  • Information about treatment options.

What to expect

An audiologist who provides advice and support is vital. They are the experts in determining whether a hearing aid or an implant is right for your needs, or for those of your child. Finding the most appropriate solution may change your life.

On the first visit, your audiologist may ask about medical history, recent hearing loss symptoms and general physical health to build a detailed case history.

They may perform  or schedule an exam and run tests with the aim of reaching a diagnosis.

Ear exam

Your audiologist may use an otoscope to look into your or your child’s ears. This is a cone-shaped instrument which has a light at the end to help them see any physical problems inside the ear.

Hearing test

There are various tests audiologists use to determine the type and degree of hearing loss. These include:

Pure tone sound tests (air conduction test)

In this air conduction test, different pitches and tones are played through headphones or earplugs. The patient signals when they hear a sound. For children, this test is often turned into a game to make the experience fun.

Speech recognition test

This test is similar to the pure tone test but uses words or sentences rather than tones. It helps the audiologist determine how well speech is heard and understood at different volumes.

Bone conduction test

In this test, a metal band with an attachment, called a bone oscillator, is placed against the bone behind the ear. The oscillator sends sounds to the inner ear through the bone by vibration and measures the hearing in the inner hearing pathways.

Receiving your results

The results of the hearing test are ready immediately and mapped on an audiogram. This chart maps the degree of hearing loss and typically takes 20 to 30 minutes to complete. Your audiologist will go through and explain the results to you.

Discuss treatment options

Whatever the results show, remember there are treatment options for all types of hearing loss to help you or your child. Your audiologist will advise you, but also consider other factors such as lifestyle and life stage (school, work, retirement). Once you've covered all the options, they'll outline the next step for treatment.

Try bone conduction hearing

If you or your child are diagnosed with conductive hearing loss, mixed hearing loss or single-sided deafness, it's possible to trial a bone conduction solution. Ask your audiologist for more information.

Find an audiologist / ENT surgeon near you

There are no clinics close to you.

You can search for clinics in a different location, or contact Cochlear to understand what the next steps for you would be.


Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

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