Sound Processor and App Compatibility
Cochlear are continuously reviewing and testing new devices and operating systems as they become available. For the latest compatibility information please check the tables below.
Skip ahead to the Nucleus® 8 and Nucleus 7 sound processors, Kanso® 2 Sound Processor, Osia® 2 Sound Processor, Baha® 6 Sound Processor or Baha 5 sound processors, or the Smart bimodal streaming compatibility, Fitting software, Cochlear™ True Wireless™ devices, Nucleus Smart App, Osia Smart App, Baha Smart App, Baha 5 Smart App, Bring Back the Beat™ App, CoPilot App, Remote Check, Remote Assist (Nucleus), Remote Assist (Baha).
Sound processor compatibility
The following table lists the operating systems and devices^ that are compatible with Cochlear sound processors.
Nucleus® 8 and Nucleus 7 sound processors |
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| Instructions for pairing to Apple devices can be found here. Instructions for pairing and direct streaming to Android™ devices can be found here. |
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Operating system
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iPhone
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iPad
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iPod touch
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Android
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*With the release of Android 10, Nucleus 8, Nucleus 7 and Kanso 2 sound processors will be compatible with Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology, and once the device is connected to Custom Sound® Pro and receives the latest firmware update. It is anticipated that additional Android devices will be added shortly, subject to device manufacturers' update and release timings. The Nucleus 8 Sound Processor is not available in all countries. The Nucleus 7 S Sound Processor is not compatible with Apple products. |
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Kanso® 2 Sound Processor |
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| Instructions for pairing to Apple devices can be found here. Instructions for pairing and direct streaming to Android devices can be found here. |
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Operating system
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iPhone
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iPad
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iPod touch
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Android
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*With the release of Android 10, Nucleus 8, Nucleus 7 and Kanso 2 sound processors will be compatible with Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology, and once the device is connected to Custom Sound Pro and receives the latest firmware update. It is anticipated that additional Android devices will be added shortly, subject to device manufacturers' update and release timings. |
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Osia® 2 Sound Processor |
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Operating system
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iPhone
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iPad
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Baha® 6 Max Sound Processor |
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Operating system
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iPhone
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iPad
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Android
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Baha 5 sound processors |
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Operating system
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iPhone
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iPad
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iPod touch
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Smart Hearing Alliance direct bimodal streaming compatibility
The following table lists the devices which are compatible with smart bimodal direct audio streaming.
Smart bimodal hearing solutions |
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| Instructions for bimodal pairing to compatible Apple or Android devices can be found here: Nucleus 8, Nucleus 7 or Kanso 2 Sound Processor. | |
Cochlear sound processors
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ReSound hearing aidsStream directly from compatible Apple devices#:
Stream directly from compatible Android devices#:
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Fitting software (For Professionals only) |
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| Ensure you are using the latest versions of fitting software available in your region. The following table lists the latest versions of the available fitting software: |
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Cochlear fitting software
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ReSound fitting software
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Cochlear™ True Wireless™ devices compatibility
The following table lists the Cochlear True Wireless devices available and which sound processors they are compatible with. Not all products are available in all markets. Product availability is subject to regulatory approval in respective markets.
Cochlear True Wireless devices |
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Nucleus 8, Nucleus 7 and Kanso 2 sound processors
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Nucleus 6 Sound Processor
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Kanso Sound Processor
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Osia 2 Sound Processor
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Baha sound processors
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Cochlear App compatibility
The following table lists the sound processors, operating systems and devices^ that are compatible with the Cochlear’s range of Smart and Support apps.
Nucleus Smart App |
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Sound processors
Operating system
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iPhone
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iPad
iPod touch
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Apple Watch
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Android
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Note: Sound Check in the Nucleus Smart App is compatible with iPhone 7 and up, and with the same Android devices that support Audio Streaming for Hearing Aids (ASHA) technology. Sound Check is available for the Kanso 2 Sound Processor only. The Nucleus 7 S Sound Processor is not compatible with Apple products. |
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Osia Smart App |
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Sound processor
Operating system
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iPhone
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iPad
Apple Watch
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Android
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Baha Smart App |
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Sound processor
Operating system
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iPhone
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Apple Watch
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Android
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Baha 5 Smart App |
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Sound processors
Operating system
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iPhone
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iPad
iPod touch
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Android
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Bring Back the Beat™ App |
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Sound processor
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Operating system
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iPhone
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iPad
iPod touch
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Android
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CoPilot App (Available in U.S. and Canada only) |
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Sound processors
Operating system
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iPhone
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iPad
Apple Watch
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Android
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Cochlear Remote Care compatibility
Cochlear Remote Care, including Remote Check and Remote Assist, offers new ways to access care when and where you need it, without a visit to the clinic.
Remote Check and Remote Assist are not available in all countries or clinics. The following tables list the sound processors, implants, operating systems and devices^ that are compatible with Cochlear Remote Care however device compatibility may vary by country. For more information of what is available to you contact your Local Cochlear Help Desk
Cochlear Remote Check |
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Sound processors
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Implants
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Apple
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Android
Compatible with Kanso 2 Sound Processor only:
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Operating system
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Note: Android 10 devices are compatible where Audio Streaming for Hearing Aids (ASHA) is enabled. Some Android devices which are compatible with the Nucleus Smart App can support the non-streaming components of Remote Check only (see Cochlear App compatibility section on this page). For more information please speak to your clinician. Android compatibility is not available in all markets. Please contact your local Cochlear representative. |
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Cochlear Remote Assist (Nucleus) |
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Sound processors
Operating system
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iPhone
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iPad
iPod touch
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Android
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Cochlear Remote Assist (Baha) |
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Sound processor
Operating system
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iPhone
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Android
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Footnotes
¥ Compatibility determined via testing with a subset of the Amazon products running the ASHA protocol. Amazon ASHA enabled devices can be seen here: Accessibility Features for Fire TV - Amazon Customer Service
#For compatible Apple and Android devices see resound.com/compatibility.
*Hearing aid models:
BTE = Behind the ear
RHA = Rechargeable hearing aid
RIE = Receiver-in-ear
^If your device is not on this list but uses Android 6.0 and Bluetooth® 4.0, the Nucleus Smart App may still work, but we are not able to offer the same level of support in troubleshooting scenarios.
Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always follow the directions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.
The Cochlear Nucleus Smart App is available on App Store and Google Play. The Bring Back the Beat App is available on App Store and Google Play in relevant markets.Apple, the Apple logo, Apple Watch, FaceTime, Made for iPad logo, Made for iPhone logo, Made for iPod logo, iPhone, iPad Pro, iPad Air, iPad mini, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google LLC. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Google Play and the Google Play logo are trademarks of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Cochlear Limited is under license.
ReSound is a trademark of GN Hearing A/S.