Osia® Smart App: Getting started

Benefits of using the Cochlear™ Osia® Smart App

  • Control your Osia 2 Sound Processor directly from your compatible Android™ device.
  • Adjust volume, change program and activate streaming from Cochlear True Wireless™ devices.
  • Personalise your hearing experience.
  • Receive assistance and get helpful operating tips.
  • Locate a lost sound processor.

How to download the Cochlear Osia Smart App

The Cochlear Osia Smart App is free to download from Google Play in approved countries.

Compatibility

The Osia Smart App works with the Osia 2 Sound Processor and Osia 2(I) Sound Processor, and compatible Android devices.
For compatibility information, visit www.cochlear.com/compatibility

Getting started

Download, install and open the app. Scroll and read through the content on the Welcome screen to learn about the different features and important information.

Tap ‘Get started’ to log in with your Cochlear account and proceed with pairing and connecting the app to your sound processor, or tap Demo to explore the app. If you do not have a Cochlear account, tap ‘Create account’ and follow the on-screen instructions. When creating an account, you’ll also be able to join Cochlear Family (not available in all markets) to receive support and education for your hearing journey. To learn more about Cochlear account, see the About Cochlear Accounts page.

  • Allow the app to access your location in order to help you locate a lost sound processor and advise you when entering a linked location.
  • Allow the app to send you notifications in order to receive battery and connection warnings or tips on how to achieve the best hearing experience.
  • Read the Privacy statement and choose whether to approve or decline the option to send deidentified diagnostic and usage information to help Cochlear further improve our products. The choice does not impact your ability to use the app.

Once connection is complete, the app will automatically open on the Home screen.