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Sound Processor and App Compatibility

Cochlear are continuously reviewing and testing new devices and operating systems as they become available. For the latest compatibility information please check the tables below.

Skip ahead to the Nucleus® 7 Sound Processor, Kanso® 2 Sound Processor, Osia® 2 Sound Processor, Baha® 6 Sound Processor or Baha 5 sound processors, or the Smart bimodal streaming compatibility, Cochlear™ True Wireless™ devices, Nucleus Smart App, Osia Smart App, Baha Smart App, Baha 5 Smart App, Bring Back the Beat™ App, Remote Check, CoPilot App.

Connectivity issues with Samsung S9 devices affecting streaming have been identified and are currently being assessed. Once available Cochlear will provide further guidance.

Sound processor compatibility

The following table lists the operating systems and devices^ that are compatible with Cochlear sound processors.

Nucleus 7 Sound Processor

Nucleus® 7 Sound Processor

Instructions for pairing to Apple devices can be found here.
Instructions for pairing and direct streaming to Android™ devices can be found here.

Operating system

  • iOS 12 or later
  • Android 10*

iPhone

  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE
  • iPhone 5s

iPad

  • iPad Pro (12.9-inch)
  • iPad Pro (10.5-inch)
  • iPad Pro (9.7-inch)
  • iPad Air 2
  • iPad Air
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2
  • iPad (5th generation)
  • iPad (4th generation)

iPod touch

  • iPod touch (6th generation)

Android

  • Google Pixel 4
  • Google Pixel 4 XL
  • Google Pixel 3
  • Google Pixel 3 XL
  • Google Pixel 3a
  • Google Pixel 3a XL
  • Samsung Galaxy S10
  • Samsung Galaxy S20

*With the release of Android 10, Nucleus 7 and Kanso 2 sound processors will be compatible with Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology, and once the device is connected to Custom Sound® Pro and receives the latest firmware update. It is anticipated that additional Android devices will be added shortly, subject to device manufacturers' update and release timings.

Kanso 2 Sound Processor

Kanso® 2 Sound Processor

Instructions for pairing to Apple devices can be found here.
Instructions for pairing and direct streaming to Android devices can be found here.

Operating system

  • iOS 12 or later
  • Android 10*

iPhone

  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE
  • iPhone 5s

iPad

  • iPad Pro (12.9-inch)
  • iPad Pro (10.5-inch)
  • iPad Pro (9.7-inch)
  • iPad Air 2
  • iPad Air
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2
  • iPad (5th generation)
  • iPad (4th generation)

iPod touch

  • iPod touch (6th generation)

Android

  • Google Pixel 4
  • Google Pixel 4 XL
  • Google Pixel 3
  • Google Pixel 3 XL
  • Google Pixel 3a
  • Google Pixel 3a XL
  • Samsung Galaxy S10
  • Samsung Galaxy S20

*With the release of Android 10, Nucleus 7 and Kanso 2 sound processors will be compatible with Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology, and once the device is connected to Custom Sound Pro and receives the latest firmware update. It is anticipated that additional Android devices will be added shortly, subject to device manufacturers' update and release timings.

Osia 2 Sound Processor

Osia® 2 Sound Processor

Operating system

  • iOS 13 or later

iPhone

  • iPhone 11 Max
  • iPhone 11
  • iPhone XR
  • iPhone X
  • iPhone 8
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE

iPad

  • iPad Pro
  • iPad Air 2
  • iPad mini 4
Baha 6 Sound Processor

Baha® 6 Max Sound Processor

Operating system

  • iOS 14
  • Android 11

iPhone

  • iPhone 12
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone SE (1st generation)
  • iPhone SE (2nd generation)

iPad

  • iPad 8
  • iPad 7
  • iPad 6
  • iPad Pro
  • iPad Air 3
  • iPad Air 2
  • iPad Air

Android

  • Google Pixel 4
  • Google Pixel 4 XL
  • Google Pixel 4a
  • Google Pixel 4a XL
  • Google Pixel 3
  • Google Pixel 3 XL
  • Google Pixel 3a
  • Google Pixel 3a XL
  • Samsung Galaxy S20 Plus
  • Samsung Galaxy S20 5G
  • Samsung Galaxy S20
Baha 5

Baha 5 sound processors

Operating system

  • iOS 7 or later

iPhone

  • iPhone 11 Max
  • iPhone 11
  • iPhone XR
  • iPhone X
  • iPhone 8
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE
  • iPhone 5s
  • iPhone 5c
  • iPhone 5

iPad

  • iPad Pro (12.9-inch)
  • iPad Pro (9.7-inch)
  • iPad Air 2
  • iPad Air
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2
  • iPad mini with Retina display
  • iPad mini
  • iPad (4th generation)

iPod touch

  • iPod touch (5th generation)

Smart Hearing Alliance direct bimodal streaming compatibility

The following table lists the devices which are compatible with smart bimodal direct audio streaming.

Smart hearing alliance

Smart bimodal hearing solutions

Instructions for bimodal pairing to compatible Apple or Android devices can be found here: Nucleus 7 or Kanso 2 Sound Processor.

Cochlear sound processors

  • Nucleus 7 Sound Processor
  • Kanso 2 Sound Processor

ReSound hearing aids

Stream directly from compatible Apple devices#:

  • ReSound LiNX Quattro™ 9 BTE*, RHA* and RIE* models
  • ReSound LiNX Quattro 7 BTE, RHA and RIE models
  • ReSound LiNX Quattro 5 BTE, RHA and RIE models
  • ReSound Key™ 4 BTE, RHA and RIE models
  • ReSound Key 3 BTE and RIE models
  • ReSound LiNX 3D™ 9 BTE and RIE models
  • ReSound LiNX 3D 7 BTE and RIE models
  • ReSound LiNX 3D 5 BTE and RIE models
  • ReSound ENZO Q™ 9 BTE
  • ReSound ENZO Q 7 BTE
  • ReSound ENZO Q 5 BTE
  • ReSound ENZO 3D™ 9 BTE
  • ReSound ENZO 3D 7 BTE
  • ReSound ENZO 3D 5 BTE

Note: ReSound ONE direct bimodal streaming from compatible Apple devices is expected with upcoming iOS updates.

Stream directly from compatible Android devices#:

  • ReSound ONE 9 RHA* and RIE* models
  • ReSound ONE 7 RHA and RIE models
  • ReSound ONE 5 RHA and RIE models
  • ReSound LiNX Quattro 9 BTE*, RHA* and RIE* models
  • ReSound LiNX Quattro 7 BTE, RHA and RIE models
  • ReSound LiNX Quattro 5 BTE, RHA and RIE models
  • ReSound Key 4 BTE, RHA and RIE models
  • ReSound Key 3 BTE and RIE models
  • ReSound ENZO Q 9 BTE
  • ReSound ENZO Q 7 BTE
  • ReSound ENZO Q 5 BTE

 

Cochlear™ True Wireless™ devices compatibility

The following table lists the Cochlear True Wireless devices available and which sound processors they are compatible with. Not all products are available in all markets. Product availability is subject to regulatory approval in respective markets.

Baha 5

Cochlear True Wireless devices

Nucleus 7 and Kanso 2 sound processors

  • Wireless Mini Microphone 2/2+
  • Wireless TV Streamer
  • Wireless Phone Clip
  • CR310 Remote Control

Nucleus 6 Sound Processor

  • Wireless Mini Microphone 2/2+
  • Wireless TV Streamer
  • Wireless Phone Clip
  • CR230 Remote Assistant
  • CR210 Remote Control

Kanso Sound Processor

  • Wireless Mini Microphone 2/2+
  • Wireless TV Streamer
  • Wireless Phone Clip
  • CR230 Remote Assistant
  • CR210 Remote Control

Osia 2 Sound Processor

  • Wireless Mini Microphone 2/2+
  • Wireless TV Streamer
  • Wireless Phone Clip
  • Baha Remote Control 2

Baha sound processors

  • Wireless Mini Microphone 2/2+
  • Wireless TV Streamer
  • Wireless Phone Clip
  • Baha Remote Control 2

Cochlear App compatibility

The following table lists the sound processors, operating systems and devices^ that are compatible with the Cochlear’s range of Smart and Support apps.

Nucleus Smart App Logo

Nucleus Smart App

Sound processors

  • Nucleus 7 Sound Processor
  • Kanso 2 Sound Processor

Operating system

  • iOS 12 or later
  • Android 6 (Marshmallow) or later
  • watchOS 6 or later

iPhone

  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone SE (2nd generation)
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE
  • iPhone 5s

iPad

  • Not designed for iPad

iPod touch

  • iPod touch (7th generation)
  • iPod touch (6th generation)

Apple Watch

  • Apple Watch Series 1
  • Apple Watch Series 2
  • Apple Watch Series 3
  • Apple Watch Series 4
  • Apple Watch Series 5

Android

  • Google Pixel 4
  • Google Pixel 3
  • Google Pixel
  • Samsung Galaxy S20
  • Samsung Galaxy S10
  • Samsung Galaxy S8
  • Samsung Galaxy S7
  • Samsung Galaxy A30S
  • HTC U11
  • LG G6
  • Huawei P8 Lite
  • Motorola Moto G5

Note: Sound Check in the Nucleus Smart App is compatible with iPhone 7 and up, and with the same Android devices that support Audio Streaming for Hearing Aids (ASHA) technology. Sound Check is available for the Kanso 2 Sound Processor only.

Osia Smart App

Osia Smart App

Sound processor

  • Osia 2 Sound Processor

Operating system

  • iOS 13 or later
  • watchOS 6 or later
  • Android 9 or later

iPhone

  • iPhone 11 Max
  • iPhone 11
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6

iPad

  • Not designed for iPad

Apple Watch

  • Apple Watch Series 3
  • Apple Watch Series 4
  • Apple Watch Series 5

Android

  • Samsung Galaxy S9
  • Samsung Galaxy S8
  • Samsung Galaxy S7
  • Samsung Galaxy S6
Baha Smart App

Baha Smart App

Sound processor

  • Baha 6 Max Sound Processor

Operating system

  • iOS 12 or later
  • watchOS 6 or later
  • Android 9 or later

iPhone

  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12 Mini
  • iPhone 12
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone SE (2nd generation)
  • iPhone SE

Apple Watch

  • Apple Watch Series 3
  • Apple Watch Series 4
  • Apple Watch Series 5

Android

  • Google Pixel 3
  • Samsung Galaxy S20 Ultra
  • Samsung Galaxy S20+
  • Samsung Galaxy S20
  • Samsung Galaxy S10
  • Samsung Galaxy S9
  • Samsung Galaxy S8
  • Samsung Galaxy S7
Baha 5 Smart App

Baha 5 Smart App

Sound processors

  • Baha 5 Sound Processor
  • Baha 5 Power Sound Processor
  • Baha 5 SuperPower Sound Processor

Operating system

  • iOS 12 or later
  • Android 8 (Oreo) and 9 (Pie) or later

iPhone

  • iPhone XS Max
  • iPhone XS
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone 11
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE
  • iPhone 5s

iPad

  • Not designed for iPad

iPod touch

  • iPod touch (5th generation)

Android

  • Samsung Galaxy S10
  • Samsung Galaxy S9
  • Samsung Galaxy S8
  • Samsung Galaxy S7
  • Samsung Galaxy S6
  • Huawei P20
Bring Back the Beat App

Bring Back the Beat™ App

Sound processor

  • Compatible with all Cochlear sound processors

Operating system

  • iOS 11 or later
  • Android 6 (Marshmallow) or later

iPhone

  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE
  • iPhone 5s

iPad

  • iPad Pro (12.9-inch) (2nd generation)
  • iPad Pro (12.9-inch) (1st generation)
  • iPad Pro (10.5-inch)
  • iPad Pro (9.7-inch)
  • iPad Air 2
  • iPad Air
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2
  • iPad (6th generation)
  • iPad (5th generation)

iPod touch

  • iPod touch (6th generation)

Android

  • Certain Android smartphones

Cochlear Remote Check compatibility

Remote Check allows recipients to complete a hearing review at home using their compatible Apple or Android device. Remote Check is not available in all countries or clinics. Before Remote Check can be used it must be enabled by a clinician.

The following table lists the sound processors, implants, operating systems and devices^ that are compatible with Cochlear Remote Check however device compatibility may vary by country. For more information of what is available to you contact your Local Cochlear Help Desk

Cochlear Remote Check

Sound processors

  • Nucleus 7 Sound Processor (4.1.3.3 firmware or later for iOS, 4.3.3.0 firmware or later for Android)
  • Kanso 2 Sound Processor (9.0.6.3 firmware or later for iOS, 9.0.8.0 firmware or later for Android)

Implants

  • Profile Plus CI624
  • Profile Plus CI612
  • Profile Plus CI622
  • Profile Plus CI632
  • Profile CI512
  • Profile CI513
  • Profile CI522
  • Profile CI532
  • CI422
  • Freedom CI24RE (CA)
  • Freedom CI24RE (ST)
  • Freedom CI24RE (CS)
  • CI24R (ST)
  • CI24R (CS)
  • CI24R (CA)
  • CI24M

Apple

  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE
  • iPhone 5s
  • iPod touch (6th generation)

Android

  • Google Pixel 3
  • Google Pixel 3 XL
  • Google Pixel 3a
  • Google Pixel 3a XL
  • Samsung Galaxy S20
  • Samsung Galaxy S10

Compatible with Kanso 2 Sound Processor only:

  • Google Pixel 4
  • Google Pixel 4 XL

Operating system

  • iOS 12 or later
  • Android 10 or later

Note: Android 10 devices are compatible where Audio Streaming for Hearing Aids (ASHA) is enabled.
Some Android devices which are compatible with the Nucleus Smart App can support the non-streaming components of Remote Check only (see Cochlear App compatibility section on this page). For more information please speak to your clinician.
Android compatibility is not available in all markets. Please contact your local Cochlear representative.

CoPilot App (Available in U.S. and Canada only)

Sound processors

  • Not applicable

Operating system

  • iOS 12 or later

iPhone

  • iPhone 12 mini
  • iPhone 12
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE (2nd generation)
  • iPhone SE (1st generation)
  • iPhone 5s

iPad

  • Not designed for iPad

Apple Watch

  • Not designed for Apple Watch

Android

  • Not available on Android

 

 

Footnotes

English page last updated: 04/08/21
D1659310 V33 2021-08

#For compatible Apple and Android devices see resound.com/compatibility.

*Hearing aid models:
BTE = Behind the ear
RHA = Rechargeable hearing aid
RIE = Receiver-in-ear

^If your device is not on this list but uses Android 6.0 and Bluetooth® 4.0, the Nucleus Smart App may still work, but we are not able to offer the same level of support in troubleshooting scenarios.

Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

The Cochlear Nucleus Smart App is available on App Store and Google Play. The Bring Back the Beat App is available on App Store and Google Play in relevant markets.

Apple, the Apple logo, Apple Watch, FaceTime, Made for iPad logo, Made for iPhone logo, Made for iPod logo, iPhone, iPad Pro, iPad Air, iPad mini, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Android is a trademark of Google LLC. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Google Play and the Google Play logo are trademarks of Google LLC.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Cochlear Limited is under license.

ReSound is a trademark of GN Hearing A/S.