Sound Processor and App Compatibility
Cochlear are continuously reviewing and testing new devices and operating systems as they become available. For the latest compatibility information please check the tables below.
Skip ahead to the Nucleus® 7 Sound Processor, Kanso® 2 Sound Processor, Osia® 2 Sound Processor, Baha® 6 Sound Processor or Baha 5 sound processors, or the Smart bimodal streaming compatibility, Cochlear™ True Wireless™ devices, Nucleus Smart App, Osia Smart App, Baha Smart App, Baha 5 Smart App, Bring Back the Beat™ App, Remote Check.
Connectivity issues with Samsung S9 devices affecting streaming have been identified and are currently being assessed. Once available Cochlear will provide further guidance.
Sound processor compatibility
The following table lists the operating systems and devices^ that are compatible with Cochlear sound processors.
Nucleus® 7 Sound Processor |
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|---|---|---|---|---|
| Instructions for pairing to Apple devices can be found here. Instructions for pairing and direct streaming to Android™ devices can be found here. |
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Operating system
|
iPhone
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iPad
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iPod touch
|
Android
|
|
*With the release of Android 10, Nucleus 7 and Kanso 2 sound processors will be compatible with Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology, and once the device is connected to Custom Sound® Pro and receives the latest firmware update. It is anticipated that additional Android devices will be added shortly, subject to device manufacturers' update and release timings. |
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Kanso® 2 Sound Processor |
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|---|---|---|---|---|
| Instructions for pairing to Apple devices can be found here. Instructions for pairing and direct streaming to Android devices can be found here. |
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Operating system
|
iPhone
|
iPad
|
iPod touch
|
Android
|
|
*With the release of Android 10, Nucleus 7 and Kanso 2 sound processors will be compatible with Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology, and once the device is connected to Custom Sound Pro and receives the latest firmware update. It is anticipated that additional Android devices will be added shortly, subject to device manufacturers' update and release timings. |
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Osia® 2 Sound Processor |
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|---|---|---|---|
Operating system
|
iPhone
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iPad
|
|
Baha® 6 Max Sound Processor |
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|---|---|---|---|
Operating system
|
iPhone
|
iPad
|
Android
|
Baha 5 sound processors |
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|---|---|---|---|
Operating system
|
iPhone
|
iPad
|
iPod touch
|
Smart Hearing Alliance direct bimodal streaming compatibility
The following table lists the devices which are compatible with smart bimodal direct audio streaming.
Smart bimodal hearing solutions |
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|---|---|
| Instructions for bimodal pairing to compatible Apple or Android devices can be found here: Nucleus 7 or Kanso 2 Sound Processor. | |
Cochlear sound processors
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ReSound hearing aidsStream directly from compatible Apple devices#:
Stream directly from compatible Android devices#:
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Cochlear™ True Wireless™ devices compatibility
The following table lists the Cochlear True Wireless devices available and which sound processors they are compatible with. Not all products are available in all markets. Product availability is subject to regulatory approval in respective markets.
Cochlear True Wireless devices |
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|---|---|---|---|---|
Nucleus 7 and Kanso 2 sound processors
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Nucleus 6 Sound Processor
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Kanso Sound Processor
|
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Osia 2 Sound Processor
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Baha sound processors
|
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Cochlear App compatibility
The following table lists the sound processors, operating systems and devices^ that are compatible with the Cochlear Smart and Control apps
Nucleus Smart App |
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|---|---|---|---|---|---|
Sound processors
Operating system
|
iPhone
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iPad
iPod touch
|
Apple Watch
|
Android
|
|
|
Note: Sound Check in the Nucleus Smart App is compatible with iPhone 7 and up, and with the same Android devices that support Audio Streaming for Hearing Aids (ASHA) technology. Sound Check is available for the Kanso 2 Sound Processor only. |
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Osia Smart App |
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|---|---|---|---|---|---|
Sound processor
Operating system
|
iPhone
|
iPad
Apple Watch
|
Android
|
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Baha Smart App |
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|---|---|---|---|---|---|
Sound processor
Operating system
|
iPhone
|
Apple Watch
|
Android
|
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Baha 5 Smart App |
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|---|---|---|---|---|---|
Sound processors
Operating system
|
iPhone
|
iPad
iPod touch
|
Android
|
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Bring Back the Beat™ App |
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|---|---|---|---|---|---|
Sound processor
|
Operating system
|
iPhone
|
iPad
iPod touch
|
Android
|
|
Cochlear Remote Check compatibility
Remote Check allows recipients to complete a hearing review at home using their compatible Apple or Android device. Remote Check is not available in all countries or clinics. Before Remote Check can be used it must be enabled by a clinician.
The following table lists the sound processors, implants, operating systems and devices^ that are compatible with Cochlear Remote Check.
Cochlear Remote Check |
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|---|---|---|---|---|---|
Sound processors
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Implants
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Apple
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Android
Compatible with Kanso 2 Sound Processor only:
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Operating system
|
|
|
Note: Android 10 devices are compatible where Audio Streaming for Hearing Aids (ASHA) is enabled. |
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Footnotes
English page last updated: 01/04/21
D1659310 V27 2021-04
#For compatible Apple and Android devices see resound.com/compatibility.
*Hearing aid models:
BTE = Behind the ear
RHA = Rechargeable hearing aid
RIE = Receiver-in-ear
^If your device is not on this list but uses Android 6.0 and Bluetooth® 4.0, the Nucleus Smart App may still work, but we are not able to offer the same level of support in troubleshooting scenarios.
Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.
The Cochlear Nucleus Smart App is available on App Store and Google Play. The Bring Back the Beat App is available on App Store and Google Play in relevant markets.
Apple, the Apple logo, Apple Watch, FaceTime, Made for iPad logo, Made for iPhone logo, Made for iPod logo, iPhone, iPad Pro, iPad Air, iPad mini, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google LLC. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Google Play and the Google Play logo are trademarks of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Cochlear Limited is under license.
ReSound is a trademark of GN Hearing A/S.