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Sound Processor and App Compatibility

IMPORTANT INFORMATION FOR USERS OF APPLE STREAMING

Since updating to iOS 13, some users of hearing devices with MFi (Made for iPhone) connectivity may have experienced issues with the connection between their hearing device and their Apple device as well as with streaming quality.

Update: Apple has recently released iOS 13.2.2. Users who update to iOS 13.2.2 may find that this resolves the issues described below without the need for any other action.

 


Cochlear are continuously reviewing and testing new devices and operating systems as they become available. For the latest compatibility information please check the tables below.

Skip ahead to the Nucleus 7 Sound Processor or Baha 5 sound processors, or the Cochlear True Wireless™ devices, Nucleus Smart App, Baha 5 Smart App, Baha Control App, Bring Back the Beat™ App.

ReSound hearing aids which are compatible with the Nucleus 7 Sound Processor for smart bimodal direct audio streaming can be found here.

Sound processor compatibility

The following table lists the operating systems and devices^ that are compatible with Cochlear sound processors.

Baha 5

Nucleus® 7 Sound Processor

Instructions for pairing to Apple devices can be found here.
Instructions for pairing to Android™ devices can be found here.
Instructions for direct streaming to Android devices can be found here.

Operating system

  • iOS 10 or later
  • Android 10*

iPhone

  • iPhone 11
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE
  • iPhone 5s
  • iPhone 5c
  • iPhone 5

iPad

  • iPad Pro (12.9-inch)
  • iPad Pro (10.5-inch)
  • iPad Pro (9.7-inch)
  • iPad Air 2
  • iPad Air
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2
  • iPad (5th generation)
  • iPad (4th generation)

iPod touch

  • iPod touch (6th generation)

Android

  • Google Pixel 3
  • Google Pixel 3 XL
  • Google Pixel 3a
  • Google Pixel 3a XL

*With the release of Android 10, Nucleus 7 Sound Processors will be compatible with Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology, and once the device is connected to Custom Sound® 5.2 and receives the latest firmware update. Custom Sound 5.2 is anticipated to be available soon. Please contact your local Cochlear office for updates on availability. It is anticipated that additional Android devices will be added shortly, subject to device manufacturers' update and release timings.

Baha 5

Baha® 5 sound processors

Operating system

  • iOS 7 or later

iPhone

  • iPhone XR
  • iPhone X
  • iPhone 8
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone 5s
  • iPhone 5c
  • iPhone 5

iPad

  • iPad Pro (12.9-inch)
  • iPad Pro (9.7-inch)
  • iPad Air 2
  • iPad Air
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2
  • iPad mini with Retina display
  • iPad mini
  • iPad (4th generation)

iPod touch

  • iPod touch (5th generation)

Cochlear True Wireless™ devices compatibility

The following table lists the Cochlear True Wireless devices available and which sound processors they are compatible with. Not all products are available in all markets. Product availability is subject to regulatory approval in respective markets.

Baha 5

Cochlear True Wireless devices

Nucleus 7 Sound Processor

  • Wireless Mini Microphone 2/2+
  • Wireless TV Streamer
  • Wireless Phone Clip
  • CR310 Remote Control

Nucleus 6 Sound Processor

  • Wireless Mini Microphone 2/2+
  • Wireless TV Streamer
  • Wireless Phone Clip
  • CR230 Remote Assistant
  • CR210 Remote Control

Kanso® Sound Processor

  • Wireless Mini Microphone 2/2+
  • Wireless TV Streamer
  • Wireless Phone Clip
  • CR230 Remote Assistant
  • CR210 Remote Control

Baha 5 sound processors

  • Wireless Mini Microphone 2/2+
  • Wireless TV Streamer
  • Wireless Phone Clip
  • Baha Remote Control 2

Baha 4 Sound Processor

  • Wireless Mini Microphone 2/2+
  • Wireless TV Streamer
  • Wireless Phone Clip
  • Baha Remote Control 2

Cochlear App compatibility

The following table lists the sound processors, operating systems and devices^ that are compatible with the Cochlear Smart and Control apps

Nucleus Smart App Logo

Nucleus Smart App

Sound processor

  • Nucleus 7 Sound Processor

Operating system

  • iOS 10 or later
  • Android 5 (Lollipop) or later
  • watch OS 6 or later

iPhone

  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE
  • iPhone 5s
  • iPhone 5c
  • iPhone 5

iPad

  • Not designed for iPad

iPod touch

  • iPod touch (6th generation)

Apple Watch

  • Apple Watch Series 1
  • Apple Watch Series 2
  • Apple Watch Series 3
  • Apple Watch Series 4

Android

  • Google Pixel 3
  • Google Pixel
  • Samsung Galaxy S8
  • Samsung Galaxy S7
  • HTC U11
  • LG G6
  • Huawei P8 Lite
  • Motorola Moto G5
Baha 5 Smart App

Baha 5 Smart App

Sound processor

  • Baha 5 Sound Processor
  • Baha 5 Power Sound Processor
  • Baha 5 SuperPower Sound Processor

Operating system

  • iOS 10 or later
  • Android 5 (Lollipop) or later

iPhone

  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE
  • iPhone 5s

iPad

  • Not designed for iPad

iPod touch

  • iPod touch (5th generation)

Android

  • Samsung Galaxy S9
  • Samsung Galaxy S8
  • Samsung Galaxy S7
  • Samsung Galaxy S6
Baha Control App

Baha Control App

Sound processor

  • Baha 4 Sound Processor
  • Baha 5 Sound Processor
  • Baha 5 Power Sound Processor
  • Baha 5 SuperPower Sound Processor

Operating system

  • iOS 7 or later
  • Android 5 (Lollipop) or later

iPhone

  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone 5s
  • iPhone 5c
  • iPhone 5

iPad

  • Not designed for iPad

iPod touch

  • Not designed for iPod touch

Android

  • Certain Android smartphones
Bring Back the Beat App

Bring Back the Beat™ App (Available in U.S. only)

Sound processor

  • Compatible with all Cochlear sound processors

Operating system

  • iOS 11 or later
  • Android 6 (Marshmallow) or later

iPhone

  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE
  • iPhone 5s

iPad

  • iPad Pro (12.9-inch) (2nd generation)
  • iPad Pro (12.9-inch) (1st generation)
  • iPad Pro (10.5-inch)
  • iPad Pro (9.7-inch)
  • iPad Air 2
  • iPad Air
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2
  • iPad (6th generation)
  • iPad (5th generation)

iPod touch

  • iPod touch (6th generation)

Android

  • Certain Android smartphones

 

 

Footnotes

Last Updated : 20 November 2019

^If your device is not on this list but uses Android 5.0 and Bluetooth 4.0, the Nucleus Smart App may still work, but we are not able to offer the same level of support in troubleshooting scenarios.

Not all products are available in all countries. Please contact your local Cochlear representative.

The Cochlear Nucleus Smart App is available on App Store and Google Play.
Apple, the Apple logo, FaceTime, Made for iPad logo, Made for iPhone logo, Made for iPod logo, iPhone, iPad Pro, iPad Air, iPad mini, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Android, Google Play and the Google Play logo are trademarks of Google LLC. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.