Portable Phone Cable

You can use the Portable Phone Cable for direct input into your sound processor. The Portable Phone Cable connects a battery-powered sound source with a 2.5mm jack (e.g., a mobile phone). The Portable Phone Cable does not have a microphone. When connected to a mobile phone, this cable uses the phone's built-in microphone (i.e. the piece you talk into). This cable produces monophonic sound.

How to Use It:

  1. Plug the phone cable into the accessory port on your sound processor.
  2. Connect the opposite end of this cable (WALK1/Pac 1 or 2) to the headphone jack on your mobile phone.

When using the Personal Audio Cable to connect to any device powered by to an electrical outlet (e.g. TVs, computers, laptops, etc.), be sure to use the Mains Isolation Cable. When connected to a device powered by a battery, the Mains Isolation Cable is not needed. 

Using Bluetooth® with Your Sound Processor’s Built-In Telecoil

Some recipients like the convenience of hands-free talking. With the right neckloop or ear-level device you can use Bluetooth technology and the built-in telecoil to achieve this.

  1. First, you need to "pair" your Bluetooth device with your mobile phone. Turn on your Bluetooth device’s telecoil setting.
  2. Next, activate your sound processor’s telecoil setting.


If you don't have Bluetooth but still want to enjoy hands-free phone conversations, you can use a traditional neckloop. Neckloops have a built-in telecoil that transmits signals wirelessly between your cell phone and your sound processor. Neckloops work with cellular, corded and cordless phones that have a 2.5mm headset jack. Manufacturers such as Motorola offer neckloops that work with the telecoil feature.

How to Use It:

  1. Place the necklace-sized loop around your neck.
  2. Connect the neckloop to your phone via an audio cable (this cable is generally included when you purchase the neckloop.)