Support and Community

Support. Connect. Inspire. Volunteer. Here’s how.

There’s a large community of people who understand the excitement, the concerns and all the emotions you’re going through. They want to help you any way they can.

And so do we.

So here you’ll also find troubleshooting tutorials, insurance support, as well as educational assistance.

Self Support

Often, the issues you are having can be easily resolved by the helpful sections here. Find troubleshooting assistance, learn about warranty coverage, extend your warranty with a Cochlear Care Service Plan, and get answers to frequently asked questions.

Direct Support

Can’t find what you need? Let us help you.

Insurance Support

Learn more about what accessories, replacement parts, and upgrades your insurance may cover if you have Medicare, Medicaid, Tricare, or a Private Health Insurance plan.

Become a Volunteer

When you volunteer with Cochlear,™ you join a passionate family of Nucleus® cochlear implant and Baha® recipients, parents, family members and employees across the country committed to providing education and support to anyone who experiences the impact of hearing loss. Our volunteers are changing lives every day by helping people hear.

Ways you can help:

  • Become a mentor to others learning about ways to treat hearing loss
  • Join in at local community events and meetings
  • Share your story on social media
  • Become an advocate for implantable hearing solutions

Community Support

Get involved on the Cochlear Community or join us at Celebration.

Rehabilitation Resources

Find practice tools, articles, tips activities and educational seminars on a variety of topics from listening, speaking, telephone use, music, mobile apps and much more.


Not only can having a Cochlear implant improve the quality of your life, it can also provide educational opportunities as well. Cochlear Americas is proud to offer two prestigious scholarships in honor of its pioneers – Professor Graeme Clark and Dr. Anders Tjellström Scholarship.


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The Cochlear Wire Blog has new posts every week with recipient stories, tips for success and more!