Baha® 5 Sound Processor Basics

This section will show you how to operate your Baha® Sound Processor, including how to make adjustments to settings and programs, and the available accessories.



 

Processor Overview

Baha 5 - Processor Overview
  1. Microphone
  2. Battery compartment door
  3. Attachment point for safety line
  4. Program button, Wireless audio streaming button
  5. Plastic snap connector

The Baha® 5 Sound Processor uses a non-rechargeable type 312 zinc-air battery. The batteries included in the sound processor kit reflect Cochlear's latest recommendations. To purchase replacement batteries that are compatible with your Baha® 5 Sound Processor, visit CochlearStore.com.


Baha 5 - Battery Door

Battery Doors

For the Baha® 5 Sound Processor, you have two options for replacing your battery door:

  1. The standard battery door.
  2. A tamper-proof battery door.

The tamper-proof battery door prevents accidental opening of the battery door and is particularly useful for children.

Both battery door options can be purchased at CochlearStore.com under the Baha 5 Accessories section or by contacting Cochlear Americas directly.

To replace the standard battery door with the tamper-proof battery door:

  1. To unlock the device, carefully insert the tip of a pen in the small hole on the battery door and gently open the battery compartment.
  2. To lock the device, gently close the battery compartment until it is completely closed.

 

To replace the standard battery door:

  1. Open the battery door and remove the battery.
  2. Using the battery door tool, gently push on the bottom of the battery door under the clasping hinge.
  3. To insert the new battery door, place the door onto the clasping hinge and gently press into place until you feel a snap.
  4. Re-insert the battery and close the door.

 


 

Baha 5 Safety Line

Baha Safety Line

When taking part in activities where you risk losing your sound processor we recommend using the safety line provided. Insert the line into the attachment point and fasten it to your clothing.

Note: It is recommended that the safety line is used when a Baha® Sound Processor is worn by children.



 


Troubleshooting

First, check the battery function

The first step in troubleshooting your sound processor is to check the battery function, which could be related to a number of problems including: no sound, intermittent sound, weak sound, distorted sound, crackling/buzzing sound and lost streaming. The batteries that were originally included with the sound processor reflect our latest battery recommendation.

If you still experience the problem after checking and/or changing the battery as per the sound procssor user manual, proceed to the list and recommendations below.

If your sound processor does not work:

  1. Make sure the battery is inserted correctly.
  2. Ensure that the sound processor is turned on by completely closing the battery compartments.

If there is no sound:

  1. Ensure that the sound processor is turned on by completely closing the battery compartments.

If there is faulty sound, including feedback or whistling:

  1. Ensure that items such as eyeglasses, helmets, etc. do not come into contact with the Baha® sound processor housing.
  2. Make sure the battery door is completely closed.
  3. If none of the above resolves the issue, programming adjustment may be needed. Please see your audiologist.

If the sound is distored or intermittent:

  1. Make sure the battery door is completely closed.
  2. Use a dry aid kit overnight to remove any moisture in the sound processor.
  3. If you have a Baha® Connect System and your abutment is loose, please contact your audiologist. DO NOT ATTEMPT TO TIGHTEN THE ABUTMENT by yourself.
  4. If none of the above resolves the issue, programming adjustment (such as an individual feedback measurement) may be needed. Please see your audiologist.

If you have a Baha Attract System:

  1. If your sound processor repeatedly falls off, the magnet may be too weak. Contact your hearing care professional.
  2. If you experience persistent skin irritation, your magnet may be too strong. Contact your hearing care professional.

Basic Support Documents

Always refer to your User Manual for further instructions.

Baha 5 Sound Processor User Manual

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