The Cochlear™ professionals site is a specialised resource centre for hearing health and other professionals. Whether you would like to know the latest news and events or need to access to the latest professional and consumer product information - you will find it here.
Ticking 'Remember my selection' will make sure you are returned to this country website again the next time you visit.
The international website is a general information service, and not all products or services shown on the international site are approved/available in all countries. You should visit your Cochlear country website for the most accurate information specific to your location.
Customer service helps you manage, coordinate and resolve incidents.
If you're considering a cochlear implant or if you are a current customer and need support or information, contact us using our online form.
Call your audiologist if your sound processor is broken. They will help troubleshoot the problem. If you need a replacement, your audiologist will make arrangements with Cochlear.
If you would like urgent help, please contact our helpline.
For professionals (CI): +44 (0) 7000 262453
For recipients: +44 (0) 1932 871500
