The service has been retired. We are directing users to the Cochlear™ Professionals Portal for access to similar services and functionality.

The Cochlear™ Professionals Portal provides the ability to:
- Register: New patients and their products, new products to existing patients.
- Service: Log requests for repair or replacement of patient devices, review warranty coverage, recipient information and equipment, view a patient's service history.

If you already have a Professionals Portal account:

  • Log in
  • If you do not have a Professionals Portal account:

  • Request access

    • Send us your questions or comments
      Cochlear™ Nucleus® Reliability Report

      February 2014

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