Cochlear™ Baha® sound processor

This section contains a collection of commonly asked questions relating to your Cochlear™ Baha® sound processor. If you cannot find the answer you were looking for, please contact your hearing care specialist.

  • I accidentally dropped my Baha sound processor, what should I do?

    If your Baha sound processor works just like it did before you dropped it, you can just continue to use it without taking any further action. If you experience any problems, contact your health care professional.

    When taking part in activities where you risk losing your sound processor we recommend using the safety line provided.

  • My Baha sound processor accidentally got wet, what do I do?

    If your sound processor accidentally gets wet, turn it off, open the battery door and remove the battery immediately. Then place it in a Dry Aid Kit overnight. If you don't have access to a Dry Aid Kit, let the sound processor dry with the different parts separated in a warm and dry place for a long time. Talk to your health care professional about how to get a Dry Aid Kit.

    Once you are sure that all parts of your Baha sound processor are completely dry, you can assemble it again and turn it on. If it works just like it did before it got wet, you can just continue to use it without taking any further action. If you experience any problems however, you should contact your health care professional to get your Baha sound processor repaired.

  • How should I store my sound processor when I don’t use it?

    Whenever you don’t wear your sound processor, switch it off and store it away from dust and dirt. If you are not wearing it for a longer period, remember to remove the battery.

  • Can I wear my Baha sound processor all the time?

    You can wear your sound processor for all normal activities then take it off before going to sleep.

  • Can I engage in sports?

    When taking part in activities where you risk dropping your sound processor, we recommend securing it with the Baha Safety Line provided. When taking part in activities that could damage your Baha sound processor, or when wearing a helmet, always remove the sound processor.

  • Can I wear my Baha sound processor when it is raining?

    Some Baha sound processors are moisture protected; however it's always a good idea to use an umbrella or a hat when it's raining.

  • Can I bathe, swim and shower with my Baha sound processor?

    No, you should take your Baha sound processor off when bathing, swimming or showering. Make sure you store it in a secure place, away from moisture, dust and dirt.

  • What kind of battery can I use in my Baha sound processor?

    Different sound processors use different batteries.
    Read more on the specific sound processor page or in the user manual.
     

  • How long do the batteries last?

    Battery life depends on several factors. Brand is one factor; low temperatures and hourly use are others. The program and volume control settings – as well as the use of accessories – can also affect the life of the battery.

    Battery life begins decreasing as soon as the plastic strip is removed exposing it to air, even if the battery is not in use. To maximise battery life, switch off the sound processor when not in use.

    Read more on the specific sound processor page or in the user manual.

  • My sound processor works for 5-10 minutes, and then it stops. Why is that?

    You likely need to change the battery of your sound processor.

  • Are there any upgrades available?

    You may wish to upgrade your current Baha sound processor to take advantage of new technology as it becomes available. Consult a health care professional regarding the technology opportunities that may exist for you.

    Read more in the 'Getting upgraded' section.
     

  • I am about to travel by aeroplane, what do I need to be aware of?

    Remove your Baha sound processor to avoid setting off the metal detectors in airport security controls. The implant and abutment can remain in place. A Security Control Instruction card comes with your Baha and is also available for download in the Travelling support section on this website.

    Flight mode; remember to turn off the wireless functionality on your Baha 4 Sound Processor before boarding the plane as this can interfere with the airplane.

  • I am about to undergo an MRI procedure, what do I need to be aware of?

    Before undergoing an MRI procedure, please refer to the information on the MRI card.
     

Full indications, contraindications, warnings and instructions for use can be found in the User Manuals supplied with the devices.