Customer service

If you're considering a cochlear implant or if you are a current customer and need support or information, contact us using our online form.

If your speech processor is broken

Call your audiologist. They will help troubleshoot the problem.  If you need a replacement, your audiologist will make arrangements with Cochlear™.

More information online

• Troubleshooting guide
• Find a clinic

Customer service

Phone: +44 (0) 1932 871500
Email: cochlear-uk@cochlear.com

To request information about the Cochlear Advocacy Programme or to request contact with either a cochlear implant or Baha Volunteer Advocate please contact Kate King:
Phone: +44 (0) 779 365 2182
Email:  kking@cochlear.com