Connect to a volunteer

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Talk via email to someone who uses a cochlear implant or Baha:

  1. Search the list of Cochlear Awareness Network volunteers below
  2. Click on ‘Connect’ to start an e-mail conversation
  3. The relationship between you and the volunteer is private and confidential

Talk to someone who has a Cochlear implant

Talk to someone who has a Baha implant

Please make the match for me!

If you would prefer to be matched to a volunteer, Cochlear can help arrange this. Contact us to make the request

E-mail: customerservice@cochlear.com
Telephone Australia: 1800 620 929
Telephone New Zealand: 0800 444 819

Once you have been matched with a volunteer, the relationship between you and the volunteer is private and confidential.

It is important to remember that CAN volunteers are not trained health professionals. They can share their experience as a user, but are not able to answer medical questions or tell you if you or your child is suitable for a cochlear implant or Baha. Please contact your hearing health professional for answers to medial questions. Use our clinic finder to find a Baha or cochlear implant clinic near you.

Terms and conditions

“Speaking with a CAN volunteer was a relief in many ways. I was able to discuss many thing I felt only a recipient would know – things that maybe a doctor might not have a true appreciation of”

Lyn Gill, Cochlear implant recipient and CAN volunteer